Surviving COVID as a retailer took equal parts patience and innovation. The patience was required to give both retailers and consumers time to adjust to the realities created by COVID policies related to social distancing. Innovation was the guiding force of successful retailers who had to abandon old ideas to embrace the new. One of the innovative tools’ retailers incorporated into their business was the use of contactless lockers in Winnipeg.
Finding new ways to facilitate the retail transaction at bricks and mortar locations was necessary to help stem the tide of people relying solely on online shopping delivered right to the home. With the introduction of contactless parcel delivery solutions retailers now have a way to make it super convenient and safe for people to pick up their purchases direct from the stores where they shop. Adapting to contactless lockers Winnipeg retailers have a new way to ensure the safe transfer of goods and other merchandise from source to its destination without involving anyone or at least a minimum number of people.
Using contactless lockers and secure locker systems, both staff and consumers remain protected from potentially risky person to person interaction while ensuring the safe transfer of goods. Touchless parcel lockers help facilitate the BOPIS shopping experience – the buy online pick up in store transaction – that gives consumers the option and convenience of collecting their purchase based on their own schedule. The process is simple. A shopper will make and order online and pay for their purchases through a business’s ecommerce portal on their website. Store staff gather the purchases, pack them, and then place the order in a separately assigned touchless locker located either inside or outside of their store; if they don’t have a store, they can use a third-party smart locker location. Once this is complete, a notification is sent to the consumer through a text message or email, or possibly through an APP if the building is integrated with a data company. The notification that the customer will receive will include a one-time access code, compartment number and barcode option for their collection.
All a customer must do is make it to the locker at their own convenience, enter the scannable code or PIN – that allows them to open the locker. A notification is then sent to the store that the package has been delivered. Contactless lockers eliminate the need for people to interact during a pandemic or any other time; customers can pick up their purchases 24-7 if the lockers are in a location that can be easily accessed in the off hours.
By using online options and touchless parcel lockers businesses can provide another layer of service and convenience to customers. Snaile Lockers manufacturers a variety of contactless parcel delivery solutions that can be incorporated into any retail operation. Learn more. Visit Snaile online!
"We have the Snaile lockers installed in my building. Love them!"
"The 1Valet and Snaile solution has changed how resident deliveries enter this building. ensures the seamless operation of the building for its residents. We have recorded zero incidents of theft and never see parcels or delivery cards lying around. This really is the way of the future"
"The lockers (Snaile) have been a welcomed addition by the tenants and delivery companies"
"I appreciate your speedy response to my email about the deleted text with my PIN! Thank you!"
"Our lockers are getting a lot of use, even more so since the pandemic."
"Thank you so much for everything! You (Snaile) are absolutely awesome to deal with"
"I am still receiving the positive feedback from tenants and couriers. Couriers are thrilled with the addition. Especially during this peak delivery season "
"We're very pleased with the new lockers, and getting some good feedback from the tenants. We also like the fact that we are using a Canadian company for this service."
"I was challenged to come up with new and more efficient ways of doing things when it came to accepting inbound and processing outbound packages, after much research, it was a no brainer to go with Snaile. The software is super user friendly and easy to navigate, and the support staff is also very helpful, friendly, and easy to deal with"
"You (Snaile) have been very supportive even though we have so many questions, we really appreciate your help"
"After evaluating parcel locker providers in Canada, Snaile demonstrated to us they have the right solution for the Canadian building industry."
"Collection of the package was flawless. Great system."
"Thank you (Snaile) kindly for all your support; you've been exceptionally efficient and helpful"
"I totally support the system and service. Especially so now, given the new rules with social distancing but also as the demand for home delivery continues to increase. I think Snaile is a valuable service, we all could benefit from it."
"Our Residents Love it!"
"We have had positive feedback from residents that it is a secure way to deposit packages. All packages have been received on a timely basis with no missing packages"
"We love the Snaile system. We currently have it in our 93-unit building in Guelph, Ontario and our 78-unit building in Breslau, Ontario."
"This is our 3rd year now with Snaile Parcel Lockers and it is my pleasure to highly recommend this great system. It is very convenient and secure for our Residents to accept their packages from all carriers even when they are not home. The Snaile parcel delivery system is an excellent business partner."
"Great customer service. Very much enjoy our partnership with Snaile! Julie and Kirstin thank you for your help and assistance through our onboarding process!"
"I used the Snaile Parcel Locker System while I stayed at Monte Kwinter Court Apartments in Toronto. They came in very handy through out the pandemic when purchasing online items. Texts with codes for sent immediately. Very easy to use system!"
"90% of our buildings have Snaile lockers installed in them. I know the CEO very well. We first met when the firm was doing the installation at Monde. I love your product. It makes life so much easier for our staff in terms of parcel management. I look forward to working with the Snaile team."
"We love your product and have it installed in a number of our communities both in BC and Ontario."
"We have two lockers installed now and a third one on its way.
These are better than sliced bread."
