15″ industrial touch screen
COVID-19 Notice - Snaile remains fully open for business. We are working safely and - wherever possible - remotely. Tier 1 customer support remains unaffected. We are making every effort to meet our regular production timelines; however, like many, our parts supply chain and assembly staff has been impacted by COVID-related restrictions, and, as such, we are experiencing some unavoidable delays. We appreciate your patience and ongoing support during these challenging times.
DELIVERIESIn Canada parcel shipping volume grew only 1.6 percent to 550 million in 2015
MillennialsIn 2016 Millennials became the largest cohort of Canada workers. Millennials prefer to shop online
PARCEL volumeIn 2017 Canada Post Domestic Parcels volumes grew by 32 million pieces (22.3%)
trends67% of Millennials 56% of Gen Xers 41% of Baby Boomers 28% of Seniors
English, French & Mandarin locker interface and Toronto based 24/7 bilingual phone & web support
Our Customer Specialists are on-site* for the first 2-3 days when you go live
*may be subject to additional fees for non-qualifying accounts
Supported, installed & serviced from within Canada, Snaile is not a reseller
Lockers are electrically certified to be used in Canada
Only Canadian lockers that host software in Canada and are compliant with PIPEDA laws
40 regional install and service teams across Canada
Rated to -40C for outdoor applications & double coated
Financing & profit share plans available
FOB Mississauga Ontario, no import duties, no import brokerage and no exchange rates
Major components & suppliers (American Megatrends, Honeywell, Windows Embedded, Touch International)
Snaile is the only Canadian parcel locker company that provides on-site Customer Integration Specialists for the first few days of going live. By helping carriers and parcel recipients to familiarize themselves with lockers and typical usage scenarios, nothing is left to chance. Call centre web & phone support is typically initiated after Snaile turns on the locker installation and completes its unique on-site, hands-on implementation program.
On-site Snaile Customer Integration Specialist
Hosted in Canada at Amazon Web Services or at Microsoft Azure with off-site data backups, the SnaileCloud allows you to view delivery histories, recipient usage, issued passcodes and compartment status (idle, in use, content detected…) You can also open up any compartment remotely if you need to override the passcode system. For employee accountability Snaile keeps a full history of your company’s logins by user and the transactions each employee has made, i.e. the concierge opened a compartment remotely.
Snaile lockers are fully manageable online via the SnaileCloud at
Snaile’s open application program interface (API) allows for easy integration to your property management systems creating an instant link between the parcel locker’s directory of municipal delivery addresses and tenant electronic contact information. Snaile has already integrated with popular systems like Yardi, Condo Control Central & 1VALET.
Buildings that choose to charge for parcel locker use can collect tenant usage fees automatically through the Snaile billing engine.
15″ industrial touch screen
Industrial CPU with Window Embeded, WiFi, 3/4G or Ethernet enabled,
Digital Video Recorder (DVR), UPS electrical backup Can endure -40C weather
Commercial key pad with home dot for Disabilty Act compliance
Snaile strictly follows and certifies to Canadian Electrical Safety Standards
2 CCTV cameras+ 1 pin hole camera with 1T hard drive Holds ~ 3 months of video. Field replaceable components.
(20-50% thicker than competitors)
Standard Stocked Colour Powder Coated (213 colour options)
Full remote management, logs & reporting hosted in Canada at the Snaile Cloud
Optional agreement that holds software source code at 3rd party with customer as beneficiary
Same operating system as medical devices, automatic teller machines, kiosks at airports and other crowded public spaces
Verify content to avoid false delivery notices and make sure you are notified when something is inside when there is not supposed to be
Right height screen,home raised dot on key pad and disability setting in Cloud to make sure parcels are never too high