15″ industrial touch screen
COVID-19 Notice - Snaile remains open for business as usual and we are working safely & remotely. Tier 1 customer support remains unaffected. So far, we are experiencing no production delays however that may change. Some provinces are not allowing installations at this time.
English, French & Mandarin locker interface and Toronto based 24/7 bilingual phone & web support
Our Customer Specialists are on-site* for the first 2-3 days when you go live
*may be subject to additional fees for non-qualifying accounts
Supported, installed & serviced from within Canada, Snaile is not a reseller
Contactless lockers are electrically certified to be used in Canada
Only Canadian lockers that host software in Canada and are compliant with PIPEDA laws
40 regional install and service teams across Canada
Financing & profit share plans available
FOB Mississauga Ontario, no import duties, no import brokerage and no exchange rates
Major components & suppliers (American Megatrends, Honeywell, Windows Embedded, Touch International)
Snaile is the only Canadian parcel locker company that provides on-site Customer Integration Specialists for the first few days of going live. By helping carriers and parcel recipients to familiarize themselves with lockers and typical usage scenarios, nothing is left to chance. Call centre web & phone support is typically initiated after Snaile turns on the locker installation and completes its unique on-site, hands-on implementation program.
Hosted in Canada at Amazon Web Services or at Microsoft Azure with off-site data backups, the SnaileCloud allows you to view delivery histories, recipient usage, issued passcodes and compartment status (idle, in use, content detected…) You can also open up any compartment remotely if you need to override the passcode system. For employee accountability Snaile keeps a full history of your company’s logins by user and the transactions each employee has made, i.e. the concierge opened a compartment remotely.
Snaile’s open application program interface (API) allows for easy integration to your order management system creating an instant link between the Snaile parcel locker and your sales orders. Customers can pick up by order number at your parcel locker installation.
Retailers that choose to charge for parcel locker use can collect usage fees automatically through the Snaile billing engine.
15″ industrial touch screen
what’s inside? Industrial CPU with Window Embeded, WiFi, 3/4G or Ethernet enabled, Digital Video Recorder (DVR), UPS electrical backup Can endure -40C weather
Commercial key pad with home dot for Disabilty Act compliance
Snaile strictly follows and certifies to Canadian Electrical Safety Standards
2 CCTV cameras+ 1 pin hole camera with 1T hard drive Holds ~ 3 months of video. Field replaceable components.
(20-50% thicker than competitors)
Standard Stocked Colour Powder Coated (213 colour options)
Full remote management, logs & reporting hosted in Canada at the Snaile Cloud
Optional agreement that holds software source code at 3rd party with customer as beneficiary
Same operating system as medical devices, automatic teller machines, kiosks at airports and other crowded public spaces
Verify content to avoid false delivery notices and make sure you are notified when something is inside when there is not supposed to be
Right height screen,home raised dot on key pad and disability setting in Cloud to make sure parcels are never too high