The COVID-19 pandemic has changed the nature of shopping. In addition to increasing the volume of online sales many times over, it has also created a few completely new trends.
The BOPIS Solution (short for Buy Online Pick up In Store) is a new hybrid trend that serves as an extremely convenient crossover between online and instore shopping.
When people buy items online, they don’t have to leave their homes, but once they receive the items, they may find them disappointing. Sizes, colours or quality may not be quite right, and the return process via mail is far from simple.
For the seller, this carries the losses of refunding customers and then reshelving or discarding valuable inventory. Not to mention the loss that a brand takes with each negative review.
Buying in the store however, even now that retail is back in operation after lockdowns are lifted, is still not without its drawbacks. Consumers have to travel, deal with traffic and parking issues, spend time and gas, never certain they will find what they are looking for. This leaves brick and mortar retail at a disadvantage.
Installing Touchless BOPIS Lockers, such as those produced by industry leader Snaile, changes the game dramatically.
A buyer with this option at their fingertips gets to enjoy the best of both worlds.
With BOPIS Lockers in place, a shopper gets all the benefits of online shopping, such as being able to compare brands and products before committing to any one, being certain inventory is sufficient at a specific location, etc.
But then the real game changer happens.
Instead of waiting for the items to ship to them, buyers travel a short distance to the BOPIS Lockers installed in a retail location and pick them up there.
The benefits are almost too many to count but let’s go over the big ones:
With consumers becoming increasingly discerning and shopping trends evolving at breakneck speeds, customer satisfaction is a daily struggle. BOPIS Lockers allow a retailer to cast a wider net and accommodate a growing segment of buyers who prefer to shop online and then pick up in store.
The increase in revenue that this seemingly small addition has brought is considerable and cannot be ignored. And the benefits it brings in terms of operational ease and reduction of costs make it all the more attractive.
For more information about how BOPIS Solution options can boost your retail business, contact Snaile – Canada’s Parcel Locker Company .
"We have the Snaile lockers installed in my building. Love them!"
"The 1Valet and Snaile solution has changed how resident deliveries enter this building. ensures the seamless operation of the building for its residents. We have recorded zero incidents of theft and never see parcels or delivery cards lying around. This really is the way of the future"
"The lockers (Snaile) have been a welcomed addition by the tenants and delivery companies"
"I appreciate your speedy response to my email about the deleted text with my PIN! Thank you!"
"Our lockers are getting a lot of use, even more so since the pandemic."
"Thank you so much for everything! You (Snaile) are absolutely awesome to deal with"
"I am still receiving the positive feedback from tenants and couriers. Couriers are thrilled with the addition. Especially during this peak delivery season "
"We're very pleased with the new lockers, and getting some good feedback from the tenants. We also like the fact that we are using a Canadian company for this service."
"I was challenged to come up with new and more efficient ways of doing things when it came to accepting inbound and processing outbound packages, after much research, it was a no brainer to go with Snaile. The software is super user friendly and easy to navigate, and the support staff is also very helpful, friendly, and easy to deal with"
"You (Snaile) have been very supportive even though we have so many questions, we really appreciate your help"
"After evaluating parcel locker providers in Canada, Snaile demonstrated to us they have the right solution for the Canadian building industry."
"Collection of the package was flawless. Great system."
"Thank you (Snaile) kindly for all your support; you've been exceptionally efficient and helpful"
"I totally support the system and service. Especially so now, given the new rules with social distancing but also as the demand for home delivery continues to increase. I think Snaile is a valuable service, we all could benefit from it."
"Our Residents Love it!"
"We have had positive feedback from residents that it is a secure way to deposit packages. All packages have been received on a timely basis with no missing packages"
"We love the Snaile system. We currently have it in our 93-unit building in Guelph, Ontario and our 78-unit building in Breslau, Ontario."
"This is our 3rd year now with Snaile Parcel Lockers and it is my pleasure to highly recommend this great system. It is very convenient and secure for our Residents to accept their packages from all carriers even when they are not home. The Snaile parcel delivery system is an excellent business partner."
"Great customer service. Very much enjoy our partnership with Snaile! Julie and Kirstin thank you for your help and assistance through our onboarding process!"
"I used the Snaile Parcel Locker System while I stayed at Monte Kwinter Court Apartments in Toronto. They came in very handy through out the pandemic when purchasing online items. Texts with codes for sent immediately. Very easy to use system!"
"90% of our buildings have Snaile lockers installed in them. I know the CEO very well. We first met when the firm was doing the installation at Monde. I love your product. It makes life so much easier for our staff in terms of parcel management. I look forward to working with the Snaile team."
"We love your product and have it installed in a number of our communities both in BC and Ontario."
"We have two lockers installed now and a third one on its way.
These are better than sliced bread."
