Since the world closed down because of the COVID-19 pandemic, the rate and volume of online purchases has exploded. Consumers are buying everything online and the growing demand has taken its toll on retail delivery services, global suppliers, and logistics infrastructure. It didn’t take long for all types of products, even vital items such as groceries and medications, to get caught up in a frustrating backlog.
Shipping delays and delivery concerns have shown how smart locker systems are the perfect solution to meet the growing demand for more efficient delivery options. These digital parcel storage solutions have made it feasible for delivery services to continue providing efficient service during busy shipping seasons, and even throughout such emergency situations as a worldwide pandemic. In fact, the positive impact of electronic lockers on last-mile deliveries is clearly evident in a number of ways:
Contactless Exchange: To speed up the delivery process and prevent face-to-face contact during the coronavirus pandemic, most couriers and parcel delivery services have eliminated the need for signatures upon receipt. With smart locker access, delivery personnel can leave parcels, and recipients can safely retrieve them, all using a secure keypad or optional QR code technology. The exchange is secure and highly efficient with zero contact.
Uber-Efficient Delivery: Retailers, shippers, and last-mile delivery services have come to depend on the ease and efficiency of Snaile smart locker systems. In a multi-residential setting, for example, carriers do not need to deliver to individual units. Instead, multiple packages can be delivered simultaneously, to one convenient location, without compromising parcel security.
Quality Control: It is not uncommon for a delivery service to leave a package on the porch or in a lobby. During COVID-19, the sheer volume of deliveries, coupled with the need for contactless service, has resulted in even more packages being left for “porch pickup” and, in turn, left them more susceptible to damage or theft. Smart locker solutions by Snaile eliminate the chance of finding parcels ruined – or not finding them at all.
While millions of people around the globe have been self-isolating, quarantining, and working from home for weeks and even months on end, the demand for secure and efficient delivery systems has continued to skyrocket. The coronavirus pandemic has pushed the volume of online purchases to new heights and challenged delivery services to keep up, leading more and more retailers and logistics companies to rely on digital smart locker systems by Snaile as a secure and reliable last-mile delivery solution. Smart lockers help reduce the strain on the retail and shipping industries while protecting customers and staff from the possible spread of infection today and in the future.
"We have the Snaile lockers installed in my building. Love them!"
"The 1Valet and Snaile solution has changed how resident deliveries enter this building. ensures the seamless operation of the building for its residents. We have recorded zero incidents of theft and never see parcels or delivery cards lying around. This really is the way of the future"
"The lockers (Snaile) have been a welcomed addition by the tenants and delivery companies"
"I appreciate your speedy response to my email about the deleted text with my PIN! Thank you!"
"Our lockers are getting a lot of use, even more so since the pandemic."
"Thank you so much for everything! You (Snaile) are absolutely awesome to deal with"
"I am still receiving the positive feedback from tenants and couriers. Couriers are thrilled with the addition. Especially during this peak delivery season "
"We're very pleased with the new lockers, and getting some good feedback from the tenants. We also like the fact that we are using a Canadian company for this service."
"I was challenged to come up with new and more efficient ways of doing things when it came to accepting inbound and processing outbound packages, after much research, it was a no brainer to go with Snaile. The software is super user friendly and easy to navigate, and the support staff is also very helpful, friendly, and easy to deal with"
"You (Snaile) have been very supportive even though we have so many questions, we really appreciate your help"
"After evaluating parcel locker providers in Canada, Snaile demonstrated to us they have the right solution for the Canadian building industry."
"Collection of the package was flawless. Great system."
"Thank you (Snaile) kindly for all your support; you've been exceptionally efficient and helpful"
"I totally support the system and service. Especially so now, given the new rules with social distancing but also as the demand for home delivery continues to increase. I think Snaile is a valuable service, we all could benefit from it."
"Our Residents Love it!"
"We have had positive feedback from residents that it is a secure way to deposit packages. All packages have been received on a timely basis with no missing packages"
"We love the Snaile system. We currently have it in our 93-unit building in Guelph, Ontario and our 78-unit building in Breslau, Ontario."
"This is our 3rd year now with Snaile Parcel Lockers and it is my pleasure to highly recommend this great system. It is very convenient and secure for our Residents to accept their packages from all carriers even when they are not home. The Snaile parcel delivery system is an excellent business partner."
"Great customer service. Very much enjoy our partnership with Snaile! Julie and Kirstin thank you for your help and assistance through our onboarding process!"
"I used the Snaile Parcel Locker System while I stayed at Monte Kwinter Court Apartments in Toronto. They came in very handy through out the pandemic when purchasing online items. Texts with codes for sent immediately. Very easy to use system!"
"90% of our buildings have Snaile lockers installed in them. I know the CEO very well. We first met when the firm was doing the installation at Monde. I love your product. It makes life so much easier for our staff in terms of parcel management. I look forward to working with the Snaile team."
"We love your product and have it installed in a number of our communities both in BC and Ontario."
"We have two lockers installed now and a third one on its way.
These are better than sliced bread."
