Proudly Servicing Canadian Customers
Access to food is considered essential during a pandemic. If you tend to order food from restaurants with any degree of frequency, then you no doubt witnessed how severely the COVID-19 restrictions impacted your local eateries. The restaurant industry suffered heavy blows with full-scale shutdowns, passport and mask mandates, and lingering capacity restrictions driving away business in Burnaby, throughout the rest of the province, and beyond. Thankfully, digital ordering and customer pickup were lifesavers for the restaurant industry thanks, in part, to the use of contactless lockers in Burnaby.
The use of touchless smart lockers quickly allowed restaurants to pivot and deal with demand despite having to shutter their doors to walk-in traffic. Customers could order online and receive a code via text that allowed them to retrieve their food from a secure locker once their online order was ready. Contactless lockers in Vancouver and other cities across British Columbia have helped restaurant owners service customers while adhering to COVID social distancing measures.
Such innovation was vital to the industry; despite what people think, restaurants operate on thin profit margins, and not being able to pack a dining room during peak dining periods can make or break a restaurant. By incorporating digital locker distribution into their service plan, restaurants could offer their customers a secure, seamless and contactless experience when picking up food.
The COVID-19 pandemic has certainly escalated the fear factor for people with chronic and pre-existing symptoms; for those individuals, ordering take-out to be delivered by a stranger through Door Dash or Uber Eats could often be a cause for heightened anxiety. People have to put a lot of faith into their third-party delivery driver to accept food at their front door. With smart locker pick-up options, however, customers could feel confident collecting their own orders knowing their food was not touched by anyone but the restaurant staff who prepared and packaged it.
As the pandemic measures start to ease, restaurants using touchless smart lockers are going to have to decide to what degree they will continue to offer such services to their customers. Demand is certainly there; while restrictions might soon become a thing of the past, there will no doubt be lingering hesitation among a percentage of the population not quite ready to sit in a crowded dining room.
Restaurants using contactless lockers in Vancouver or contactless lockers in Burnaby would be smart to continue their use to ensure they can continue fulfillment at a high level. Lockers make it easy for staff and add efficiency by streamlining the order distribution process. Other industries can certainly benefit from the use of smart lockers.
Refrigerated compartments like the ones offered by Snaile Lockers are easily integrated, helping to facilitate grocery click-and-collect lockers, meal kit deliveries, and even medical prescription delivery. The technology is helping reshape not only the restaurant industry, but also those industries that rely on getting packages to clients safely and securely.
"We have the Snaile lockers installed in my building. Love them!"
"The 1Valet and Snaile solution has changed how resident deliveries enter this building. ensures the seamless operation of the building for its residents. We have recorded zero incidents of theft and never see parcels or delivery cards lying around. This really is the way of the future"
"The lockers (Snaile) have been a welcomed addition by the tenants and delivery companies"
"I appreciate your speedy response to my email about the deleted text with my PIN! Thank you!"
"Our lockers are getting a lot of use, even more so since the pandemic."
"Thank you so much for everything! You (Snaile) are absolutely awesome to deal with"
"I am still receiving the positive feedback from tenants and couriers. Couriers are thrilled with the addition. Especially during this peak delivery season "
"We're very pleased with the new lockers, and getting some good feedback from the tenants. We also like the fact that we are using a Canadian company for this service."
"I was challenged to come up with new and more efficient ways of doing things when it came to accepting inbound and processing outbound packages, after much research, it was a no brainer to go with Snaile. The software is super user friendly and easy to navigate, and the support staff is also very helpful, friendly, and easy to deal with"
"You (Snaile) have been very supportive even though we have so many questions, we really appreciate your help"
"After evaluating parcel locker providers in Canada, Snaile demonstrated to us they have the right solution for the Canadian building industry."
"Collection of the package was flawless. Great system."
"Thank you (Snaile) kindly for all your support; you've been exceptionally efficient and helpful"
"I totally support the system and service. Especially so now, given the new rules with social distancing but also as the demand for home delivery continues to increase. I think Snaile is a valuable service, we all could benefit from it."
"Our Residents Love it!"
"We have had positive feedback from residents that it is a secure way to deposit packages. All packages have been received on a timely basis with no missing packages"
"We love the Snaile system. We currently have it in our 93-unit building in Guelph, Ontario and our 78-unit building in Breslau, Ontario."
"This is our 3rd year now with Snaile Parcel Lockers and it is my pleasure to highly recommend this great system. It is very convenient and secure for our Residents to accept their packages from all carriers even when they are not home. The Snaile parcel delivery system is an excellent business partner."
"Great customer service. Very much enjoy our partnership with Snaile! Julie and Kirstin thank you for your help and assistance through our onboarding process!"
"I used the Snaile Parcel Locker System while I stayed at Monte Kwinter Court Apartments in Toronto. They came in very handy through out the pandemic when purchasing online items. Texts with codes for sent immediately. Very easy to use system!"
"90% of our buildings have Snaile lockers installed in them. I know the CEO very well. We first met when the firm was doing the installation at Monde. I love your product. It makes life so much easier for our staff in terms of parcel management. I look forward to working with the Snaile team."
"We love your product and have it installed in a number of our communities both in BC and Ontario."
"We have two lockers installed now and a third one on its way.
These are better than sliced bread."
