In the new emerging retail sector, change is going to be inevitable for all retailers who want to thrive. Brick and mortar operations struggled during the pandemic for obvious reasons, but many of the new processes implemented by retailers will continue to be part of the new retail strategy. One of the big changes will be the ongoing implementation of a permanent BOPIS solution.
Many businesses experimented with parcel lockers for click and collect retail delivery for customers. Retail lockers in Vancouver and other major markets across Canada provided a convenient way for customers to collect their retail purchases despite the social distancing measures put in place that kept them out of stores. BOPIS solutions – buy online pickup in store – allowed customers to adjust to the new retail realities which were in fact much more convenient for customers than before.
Shoppers could order online and pick up their orders outside of normal business hours in places where lockers were easily accessible. While much of the purchases were for non-essential items, the mechanisms were put in place to ensure future purchases could include everything from medicines to farm-fresh orders. The retail sector is dealing with many new options, including Goods to Person (GTP), Automated Storage and Retrieval Systems (AS/RS), and even Mechanical Robot Solutions. As advanced and as interesting as those options might be, the fact is that click and collect lockers are far better for providing a solid customer experience.
Not everything is available online. Many stores are still offering curbside pickup and BOPIS solutions to accommodate customers and provide convenient solutions. Customers still want their favourite vendors to provide easy solutions to facilitate pick up of their purchases. Click and collect smart lockers provide simple BOPIS solutions for retailers and customers.
Click and collect options can offer patrons a new way to connect with stores on their terms. Retail is being driven by convenience, as more and more customers used to the convenience of buying online and getting home delivery now want the same kind of convenience from their bricks and mortar retailers.
The benefit of incorporating smart lockers in to your retail operation is that they cater to those customers who want hyper-local fulfillment when they buy. “Shop local” was the lasting mantra to come out of the COVID-19 pandemic, and retailers who can incorporate the “shop local” mentality into fulfillment by installing smart lockers are going to win over new customers and remain competitive in an ever-changing retail market.
The growing e-commerce sector continues to challenge retailers, but those who incorporate new technologies like BOPIS solutions will always prevail. No one wants to see their local retail businesses disappear, but they do have to offer convenience to shoppers.
Snaile Lockers provides a variety of exceptional smart locker solutions that can quickly be incorporated into any retail operation to provide convenient BOPIS solutions. Find out more. Visit Snaile Lockers online.
"We have the Snaile lockers installed in my building. Love them!"
"The 1Valet and Snaile solution has changed how resident deliveries enter this building. ensures the seamless operation of the building for its residents. We have recorded zero incidents of theft and never see parcels or delivery cards lying around. This really is the way of the future"
"The lockers (Snaile) have been a welcomed addition by the tenants and delivery companies"
"I appreciate your speedy response to my email about the deleted text with my PIN! Thank you!"
"Our lockers are getting a lot of use, even more so since the pandemic."
"Thank you so much for everything! You (Snaile) are absolutely awesome to deal with"
"I am still receiving the positive feedback from tenants and couriers. Couriers are thrilled with the addition. Especially during this peak delivery season "
"We're very pleased with the new lockers, and getting some good feedback from the tenants. We also like the fact that we are using a Canadian company for this service."
"I was challenged to come up with new and more efficient ways of doing things when it came to accepting inbound and processing outbound packages, after much research, it was a no brainer to go with Snaile. The software is super user friendly and easy to navigate, and the support staff is also very helpful, friendly, and easy to deal with"
"You (Snaile) have been very supportive even though we have so many questions, we really appreciate your help"
"After evaluating parcel locker providers in Canada, Snaile demonstrated to us they have the right solution for the Canadian building industry."
"Collection of the package was flawless. Great system."
"Thank you (Snaile) kindly for all your support; you've been exceptionally efficient and helpful"
"I totally support the system and service. Especially so now, given the new rules with social distancing but also as the demand for home delivery continues to increase. I think Snaile is a valuable service, we all could benefit from it."
"Our Residents Love it!"
"We have had positive feedback from residents that it is a secure way to deposit packages. All packages have been received on a timely basis with no missing packages"
"We love the Snaile system. We currently have it in our 93-unit building in Guelph, Ontario and our 78-unit building in Breslau, Ontario."
"This is our 3rd year now with Snaile Parcel Lockers and it is my pleasure to highly recommend this great system. It is very convenient and secure for our Residents to accept their packages from all carriers even when they are not home. The Snaile parcel delivery system is an excellent business partner."
"Great customer service. Very much enjoy our partnership with Snaile! Julie and Kirstin thank you for your help and assistance through our onboarding process!"
"I used the Snaile Parcel Locker System while I stayed at Monte Kwinter Court Apartments in Toronto. They came in very handy through out the pandemic when purchasing online items. Texts with codes for sent immediately. Very easy to use system!"
"90% of our buildings have Snaile lockers installed in them. I know the CEO very well. We first met when the firm was doing the installation at Monde. I love your product. It makes life so much easier for our staff in terms of parcel management. I look forward to working with the Snaile team."
"We love your product and have it installed in a number of our communities both in BC and Ontario."
"We have two lockers installed now and a third one on its way.
These are better than sliced bread."
