The trend of implementing touchless intelligent lockers in Vancouver, as well as in other cities across Canada, is quickly picking up speed as retailers are discovering the tremendous advantages that this upgrade brings to their business.
The primary reason online shopping was so attractive for buyers to begin with, is the incomparable convenience it offers. The sheer magic of hitting a button and then getting the purchases delivered to your door, as well as the competitive customer pricing it allows retailers thanks to reduced costs, made it the main way of doing business for many companies. The pandemic causing stores to close boosted this trend from a convenience to a necessity and turned online shopping into a universal phenomenon.
However, it has always had its drawbacks compared to in-store shopping. Items cannot be touched and tried on for size. Colours are approximations and the quality is often anybody’s guess. Before implementing smart digital lockers for in-store pickup of online purchases retailers often lost significant amounts of revenue on returns.
In addition to the cost savings for retailers — both on deliveries and the personnel required for full-scale, traditional brick-and-mortar stores — contactless outdoor parcel locker systems are a truly imperative upgrade for a business in this new age of e-commerce. Here are just a few of the other key benefits they offer:
As mentioned, returns can be a hassle and an expense for both the buyer and seller. In cases where the method of pickup involves smart digital lockers, however, returns are made simple and hassle free. When the buyer picks up their items, they can examine them and, if dissatisfied, leave them in the same locker from which they collected them. No need to mail them back at either party’s expense and go through long wait-times for refunds or store credit.
Items being lost or damaged in transit are another reason for lost revenue. Cutting out the delivery company or simplifying their route from direct delivery to the contactless outdoor parcel locker location makes this stage both safer and less expensive. No more misspelled street names, wrong postal codes or parcels stolen from the front porch. Items are all delivered to the same central location and each one is placed in a secure, stainless steel industrial-grade compartment that can only be accessed via the confidential PIN or QR code sent exclusively to the parcel’s recipient.
This is a huge selling point for buyers who want to buy online but don’t want to wait for items to be shipped and delivered. Some stores can be a short drive away but online purchases may take weeks to arrive due to the complexity of the distribution process. Compare this to the ease of driving over and accessing a contactless outdoor parcel locker at your convenience and it becomes obvious why so many shoppers have come to prefer this pickup method.
Last but not least – and this point is still very relevant in the ongoing COVID situation — limiting the distribution chain to fewer points of contact, and, most importantly, offering touch-free pickup makes things safer for all involved.
In short, smart digital lockers offer the best of all worlds, providing savings, security and convenience to all parties, making them a vital addition to any online business and retail store.
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"We have the Snaile lockers installed in my building. Love them!"
"The 1Valet and Snaile solution has changed how resident deliveries enter this building. ensures the seamless operation of the building for its residents. We have recorded zero incidents of theft and never see parcels or delivery cards lying around. This really is the way of the future"
"The lockers (Snaile) have been a welcomed addition by the tenants and delivery companies"
"I appreciate your speedy response to my email about the deleted text with my PIN! Thank you!"
"Our lockers are getting a lot of use, even more so since the pandemic."
"Thank you so much for everything! You (Snaile) are absolutely awesome to deal with"
"I am still receiving the positive feedback from tenants and couriers. Couriers are thrilled with the addition. Especially during this peak delivery season "
"We're very pleased with the new lockers, and getting some good feedback from the tenants. We also like the fact that we are using a Canadian company for this service."
"I was challenged to come up with new and more efficient ways of doing things when it came to accepting inbound and processing outbound packages, after much research, it was a no brainer to go with Snaile. The software is super user friendly and easy to navigate, and the support staff is also very helpful, friendly, and easy to deal with"
"You (Snaile) have been very supportive even though we have so many questions, we really appreciate your help"
"After evaluating parcel locker providers in Canada, Snaile demonstrated to us they have the right solution for the Canadian building industry."
"Collection of the package was flawless. Great system."
"Thank you (Snaile) kindly for all your support; you've been exceptionally efficient and helpful"
"I totally support the system and service. Especially so now, given the new rules with social distancing but also as the demand for home delivery continues to increase. I think Snaile is a valuable service, we all could benefit from it."
"Our Residents Love it!"
"We have had positive feedback from residents that it is a secure way to deposit packages. All packages have been received on a timely basis with no missing packages"
"We love the Snaile system. We currently have it in our 93-unit building in Guelph, Ontario and our 78-unit building in Breslau, Ontario."
"This is our 3rd year now with Snaile Parcel Lockers and it is my pleasure to highly recommend this great system. It is very convenient and secure for our Residents to accept their packages from all carriers even when they are not home. The Snaile parcel delivery system is an excellent business partner."
"Great customer service. Very much enjoy our partnership with Snaile! Julie and Kirstin thank you for your help and assistance through our onboarding process!"
"I used the Snaile Parcel Locker System while I stayed at Monte Kwinter Court Apartments in Toronto. They came in very handy through out the pandemic when purchasing online items. Texts with codes for sent immediately. Very easy to use system!"
"90% of our buildings have Snaile lockers installed in them. I know the CEO very well. We first met when the firm was doing the installation at Monde. I love your product. It makes life so much easier for our staff in terms of parcel management. I look forward to working with the Snaile team."
"We love your product and have it installed in a number of our communities both in BC and Ontario."
"We have two lockers installed now and a third one on its way.
These are better than sliced bread."
