Property management companies across North America generally strive to deliver proven solutions and exceptional service that adds value, enhances lifestyles, and improves the quality of life for every resident. At least, that’s what they should be striving for. The challenge of course is to manage the expectations of residents who are demanding more, especially when it comes to convenient services. In large buildings, that means improved handling of parcel deliveries, and one of the best ways to accomplish that is through use of residential parcel lockers.
Recent studies show that 82 percent of Canadians shopped online in 2020, spending over $84 billion. That is an incredible number of packages that must be delivered, which is why an apartment locker system is a good idea to facilitate safe delivery and storage of packages. Property managers understand the difficulty involved in coordinating, receiving, distributing, and managing parcel deliveries in large, multi-residential buildings. Having a simple mail room inside the building where everyone has a key or an access code may seem like a convenient way to manage packages, but the truth is that is the least-secure option possible.
Even with closed-circuit cameras parcels can go missing from a room piled high with packages. If there is some sort of internal delivery system, packages can still get delivered to the wrong units by mistake. Other people who don’t understand that it’s illegal to open someone else’s mail can often be the first person to open a package even though it’s not theirs. It’s a recipe for disaster that could cause conflict between residents of the building, especially if there’s someone there who is at high risk for stealing packages.
Instead of designating a mail room to handle packages, the best solution is adding a bank of residential parcel lockers. First, it’s an added value for residents who demand security for their deliverables. Residents of the building will quickly come to appreciate the ease of use. Placing such a bank of residential parcel lockers in a strategic location will help facilitate deliveries while eliminating the need for couriers to access the building.
For example, if there is room, lockers could be placed between the front door and the controlled entrance area that may require a fob or code to pass. After placing the parcel in the smart locker, the courier can use the unit number to send the package recipient a text notification with a unique PIN or QR code that tenants can use to retrieve the delivery. The message will log a delivery in the system whereby the property management team will have a confirmation of delivery and whether or not they have been picked up. This service truly helps enhance the lifestyle of residents as they can enjoy peace of mind parcel delivery 24/7.
Given the simplicity of the system, it is easy for residents to take advantage of the convenience offered by residential parcel lockers. For example, if a resident wanted to leave something for another resident in the building when they were not home, the package could be placed in a parcel locker rather than left exposed in a hallway where some random visitor could scoop it up.
Snaile Lockers are not cookie-cutter solutions. Every building will have its own needs and its own space restrictions. Snaile can provide a custom solution that will satisfy the needs of the building managers while providing exceptional security for the tenants. Lean more. Visit Snaile Lockers online.
"We have the Snaile lockers installed in my building. Love them!"
"The 1Valet and Snaile solution has changed how resident deliveries enter this building. ensures the seamless operation of the building for its residents. We have recorded zero incidents of theft and never see parcels or delivery cards lying around. This really is the way of the future"
"The lockers (Snaile) have been a welcomed addition by the tenants and delivery companies"
"I appreciate your speedy response to my email about the deleted text with my PIN! Thank you!"
"Our lockers are getting a lot of use, even more so since the pandemic."
"Thank you so much for everything! You (Snaile) are absolutely awesome to deal with"
"I am still receiving the positive feedback from tenants and couriers. Couriers are thrilled with the addition. Especially during this peak delivery season "
"We're very pleased with the new lockers, and getting some good feedback from the tenants. We also like the fact that we are using a Canadian company for this service."
"I was challenged to come up with new and more efficient ways of doing things when it came to accepting inbound and processing outbound packages, after much research, it was a no brainer to go with Snaile. The software is super user friendly and easy to navigate, and the support staff is also very helpful, friendly, and easy to deal with"
"You (Snaile) have been very supportive even though we have so many questions, we really appreciate your help"
"After evaluating parcel locker providers in Canada, Snaile demonstrated to us they have the right solution for the Canadian building industry."
"Collection of the package was flawless. Great system."
"Thank you (Snaile) kindly for all your support; you've been exceptionally efficient and helpful"
"I totally support the system and service. Especially so now, given the new rules with social distancing but also as the demand for home delivery continues to increase. I think Snaile is a valuable service, we all could benefit from it."
"Our Residents Love it!"
"We have had positive feedback from residents that it is a secure way to deposit packages. All packages have been received on a timely basis with no missing packages"
"We love the Snaile system. We currently have it in our 93-unit building in Guelph, Ontario and our 78-unit building in Breslau, Ontario."
"This is our 3rd year now with Snaile Parcel Lockers and it is my pleasure to highly recommend this great system. It is very convenient and secure for our Residents to accept their packages from all carriers even when they are not home. The Snaile parcel delivery system is an excellent business partner."
"Great customer service. Very much enjoy our partnership with Snaile! Julie and Kirstin thank you for your help and assistance through our onboarding process!"
"I used the Snaile Parcel Locker System while I stayed at Monte Kwinter Court Apartments in Toronto. They came in very handy through out the pandemic when purchasing online items. Texts with codes for sent immediately. Very easy to use system!"
"90% of our buildings have Snaile lockers installed in them. I know the CEO very well. We first met when the firm was doing the installation at Monde. I love your product. It makes life so much easier for our staff in terms of parcel management. I look forward to working with the Snaile team."
"We love your product and have it installed in a number of our communities both in BC and Ontario."
"We have two lockers installed now and a third one on its way.
These are better than sliced bread."
