Proudly Servicing Canadian Customers
The stay-at-home order put in place during lockdown meant buyers could not travel to stores with the same ease anymore. That, in turn, prompted yet another boost in online shopping. During peak periods, the numbers showed a whopping three quarters of Canadian consumers shopped online. This was when Smart Parcel Delivery Lockers started to become a critical improvement for online retailers.
With items from all aisles, from groceries to pet supplies, cleaning products and apparel, being sold online, the demand for easier and more convenient delivery systems has increased accordingly. Touchless Parcel Delivery Lockers fit the bill perfectly and, as such, are fulfilling this need across the country.
The traditional way of bringing items to buyers was direct delivery to their doors or mailrooms. But with the recent volume of products, the process became overwhelming, parcel theft was increasing and an alternative solution had to be found. This was especially important for sprawling communities and large suburbs where last-mile delivery could become expensive, less than efficient due to mis-delivery, or simply took too long. The solution? Intelligent Lockers in Vancouver, for example, which are virtually ubiquitous now – and the trend is rapidly spreading across Canada.
Put in simple terms, they are the middle-ground solution between home delivery and in-store pickup. This solution is elegant and easy to implement. Parcels are delivered and stored in secure lockers situated in easy-to-reach locations. The buyers can access their parcels in the locker via a single-use code sent directly to their smartphones. Once a package is picked up from one of the Parcel Delivery Lockers, the compartment can then be used once again for the next parcel in line. A smart monitoring system tracks the status of each deposit and collection and new, secure access codes are generated for each and every delivery.
This creates a streamlined process where the lockers are used to their full potential because the individual compartments do not have a permanent designation. Buyers benefit by having items delivered to an easily reached, secure location and sellers save a lot on delivery costs, passing some of those savings onto the buyers, making the arrangement a perfect win-win scenario.
What began as an experiment in innovation quickly became an exercise in prudent business practices and it is now without a doubt an option most businesses should offer their customers.
While it may seem to be just a variation on the buy online and pick up in store (BOPIS) solution, there is in fact a significant difference. BOPIS lockers are situated at or very near the retail locations, whereas community access locker installations tend to be in far more convenient locations and are shared by multiple retailers and carriers, making it significantly more convenient for consumers to make use of them.
We fully expect Intelligent Lockers in Vancouver and across Canada to be one of the widely used last-mile delivery options, well into the post-pandemic world. And we also expect that industry leading manufacturer and distributor of this technology, Snaile – Canada’s Parcel Locker Company – to lead us into this future.
"We have the Snaile lockers installed in my building. Love them!"
"The 1Valet and Snaile solution has changed how resident deliveries enter this building. ensures the seamless operation of the building for its residents. We have recorded zero incidents of theft and never see parcels or delivery cards lying around. This really is the way of the future"
"The lockers (Snaile) have been a welcomed addition by the tenants and delivery companies"
"I appreciate your speedy response to my email about the deleted text with my PIN! Thank you!"
"Our lockers are getting a lot of use, even more so since the pandemic."
"Thank you so much for everything! You (Snaile) are absolutely awesome to deal with"
"I am still receiving the positive feedback from tenants and couriers. Couriers are thrilled with the addition. Especially during this peak delivery season "
"We're very pleased with the new lockers, and getting some good feedback from the tenants. We also like the fact that we are using a Canadian company for this service."
"I was challenged to come up with new and more efficient ways of doing things when it came to accepting inbound and processing outbound packages, after much research, it was a no brainer to go with Snaile. The software is super user friendly and easy to navigate, and the support staff is also very helpful, friendly, and easy to deal with"
"You (Snaile) have been very supportive even though we have so many questions, we really appreciate your help"
"After evaluating parcel locker providers in Canada, Snaile demonstrated to us they have the right solution for the Canadian building industry."
"Collection of the package was flawless. Great system."
"Thank you (Snaile) kindly for all your support; you've been exceptionally efficient and helpful"
"I totally support the system and service. Especially so now, given the new rules with social distancing but also as the demand for home delivery continues to increase. I think Snaile is a valuable service, we all could benefit from it."
"Our Residents Love it!"
"We have had positive feedback from residents that it is a secure way to deposit packages. All packages have been received on a timely basis with no missing packages"
"We love the Snaile system. We currently have it in our 93-unit building in Guelph, Ontario and our 78-unit building in Breslau, Ontario."
"This is our 3rd year now with Snaile Parcel Lockers and it is my pleasure to highly recommend this great system. It is very convenient and secure for our Residents to accept their packages from all carriers even when they are not home. The Snaile parcel delivery system is an excellent business partner."
"Great customer service. Very much enjoy our partnership with Snaile! Julie and Kirstin thank you for your help and assistance through our onboarding process!"
"I used the Snaile Parcel Locker System while I stayed at Monte Kwinter Court Apartments in Toronto. They came in very handy through out the pandemic when purchasing online items. Texts with codes for sent immediately. Very easy to use system!"
"90% of our buildings have Snaile lockers installed in them. I know the CEO very well. We first met when the firm was doing the installation at Monde. I love your product. It makes life so much easier for our staff in terms of parcel management. I look forward to working with the Snaile team."
"We love your product and have it installed in a number of our communities both in BC and Ontario."
"We have two lockers installed now and a third one on its way.
These are better than sliced bread."
