Proudly Servicing Canadian Customers
A successful marketing mix is made up of several key components: pricing, packaging, advertising and promotion. But even when a company has a great product or service and all of these boxes ticked, the ultimate measure of success is the retail experience. Customer satisfaction will always be the one area that makes or breaks a business.
Imagine giving customers a new way of shopping that’s so unique it actually transforms the retail experience. An outdoor parcel locker is a novel method of delivering purchases that creates interest, stirs excitement and renews confidence, not only in your product, but also in your ability to provide the very best customer service.
The internet has changed the way people shop for clothing, furniture, personal care, groceries, prescriptions, tools and virtually all types of goods and services. Buyers are now able to comfortably browse through countless options from home and securely pay online. The challenge for retailers is the time and personnel needed to deliver every purchase. Commercial smart lockers provide an easy, effective and affordable in-store solution. This fully automated system notifies a customer when the package is ready and serves as an ultra-convenient 24/7 pickup option.
Transforming the customer experience with Snaile commercial parcel lockers can benefit your business in big ways:
Customers who purchase a quality product and feel valued thanks to exceptional service tend to remember the brand; and, because people love to be the first to discover a great new product or service, they will share their positive experience – and your brand – on social media. Moreover, adding a bank of commercial parcel lockers to the interior or exterior of your retail location gives more opportunity to display logos and cross-promote products and services.
Allowing buyers the option of shopping online then retrieving their purchases using an in-store pickup system with commercial smart lockers shows innovation. This excites consumers and helps them to remember your product or service as one they could count on for great service. That goes a long way in securing loyal customers
Snaile indoor and outdoor parcel lockers save valuable time and resources. These automated systems include software that can notify customers, document and track the process and ensure correct and secure parcel pickup. Above all, they eliminate the costs associated with hiring extra drivers or contracting a delivery service.
Success is more than a good product and clever marketing. It is a new way of doing business that transforms the buying experience. Adopting smart technology like commercial parcel lockers is an excellent way to show customers that you truly value their needs.
"We have the Snaile lockers installed in my building. Love them!"
"The 1Valet and Snaile solution has changed how resident deliveries enter this building. ensures the seamless operation of the building for its residents. We have recorded zero incidents of theft and never see parcels or delivery cards lying around. This really is the way of the future"
"The lockers (Snaile) have been a welcomed addition by the tenants and delivery companies"
"I appreciate your speedy response to my email about the deleted text with my PIN! Thank you!"
"Our lockers are getting a lot of use, even more so since the pandemic."
"Thank you so much for everything! You (Snaile) are absolutely awesome to deal with"
"I am still receiving the positive feedback from tenants and couriers. Couriers are thrilled with the addition. Especially during this peak delivery season "
"We're very pleased with the new lockers, and getting some good feedback from the tenants. We also like the fact that we are using a Canadian company for this service."
"I was challenged to come up with new and more efficient ways of doing things when it came to accepting inbound and processing outbound packages, after much research, it was a no brainer to go with Snaile. The software is super user friendly and easy to navigate, and the support staff is also very helpful, friendly, and easy to deal with"
"You (Snaile) have been very supportive even though we have so many questions, we really appreciate your help"
"After evaluating parcel locker providers in Canada, Snaile demonstrated to us they have the right solution for the Canadian building industry."
"Collection of the package was flawless. Great system."
"Thank you (Snaile) kindly for all your support; you've been exceptionally efficient and helpful"
"I totally support the system and service. Especially so now, given the new rules with social distancing but also as the demand for home delivery continues to increase. I think Snaile is a valuable service, we all could benefit from it."
"Our Residents Love it!"
"We have had positive feedback from residents that it is a secure way to deposit packages. All packages have been received on a timely basis with no missing packages"
"We love the Snaile system. We currently have it in our 93-unit building in Guelph, Ontario and our 78-unit building in Breslau, Ontario."
"This is our 3rd year now with Snaile Parcel Lockers and it is my pleasure to highly recommend this great system. It is very convenient and secure for our Residents to accept their packages from all carriers even when they are not home. The Snaile parcel delivery system is an excellent business partner."
"Great customer service. Very much enjoy our partnership with Snaile! Julie and Kirstin thank you for your help and assistance through our onboarding process!"
"I used the Snaile Parcel Locker System while I stayed at Monte Kwinter Court Apartments in Toronto. They came in very handy through out the pandemic when purchasing online items. Texts with codes for sent immediately. Very easy to use system!"
"90% of our buildings have Snaile lockers installed in them. I know the CEO very well. We first met when the firm was doing the installation at Monde. I love your product. It makes life so much easier for our staff in terms of parcel management. I look forward to working with the Snaile team."
"We love your product and have it installed in a number of our communities both in BC and Ontario."
"We have two lockers installed now and a third one on its way.
These are better than sliced bread."
