Coworking was a growing trend long before the global pandemic forced a shift to a more flexible approach to getting work done.
In Oakville, Ont., alternawork has been offering private offices, dedicated workstations, and virtual offices since 2017. Catering to the needs of the booming tech community in Toronto and the GTA, the 25,000-square-foot coworking facility offers shared boardrooms, event space, enterprise-class infrastructure, and high-speed internet.
The Challenge
The Oakville facility is home to multiple tech and creative companies, says Richard Myers, President and co-founder of alternawork Inc. With 24 / 7 access to the building through a provided key fob, members can create their own flexible work schedule.
“We don’t have a receptionist, or a shipping and receiving department,” says Myers. “Our facility is fully automated.”
Needing a secure and efficient way to manage parcel deliveries to multiple companies, alternawork installed Snaile smart lockers in the facility’s main lobby in 2018.
The Solution
Smart lockers allow coworking tenants to receive packages to their alternawork office, without worrying about missing a delivery or trying to track it down.
When a courier places a parcel into the smart locker, the recipient receives a notification through text or email. Using the provided PIN or QR code, they can pick up the delivery at their convenience, and know that it is securely locked away until then.
The Results
“Our members love the smart lockers,” says Myers.
He notes that having the touchless delivery system in place helped alternawork keep its doors open during the height of the COVID-19 pandemic, when limiting contacts and maintaining social distance were paramount.
“With carrier companies dropping requirements for a signature for commercial deliveries because of the pandemic, the smart lockers really became the perfect solution for us.”
At alternawork, we’re always integrating the latest technology into our coworking offices to hep things run as smoothly as possible.”
– Richard Myers, President, alternawork Inc.
"We have the Snaile lockers installed in my building. Love them!"
"The 1Valet and Snaile solution has changed how resident deliveries enter this building. ensures the seamless operation of the building for its residents. We have recorded zero incidents of theft and never see parcels or delivery cards lying around. This really is the way of the future"
"The lockers (Snaile) have been a welcomed addition by the tenants and delivery companies"
"I appreciate your speedy response to my email about the deleted text with my PIN! Thank you!"
"Our lockers are getting a lot of use, even more so since the pandemic."
"Thank you so much for everything! You (Snaile) are absolutely awesome to deal with"
"I am still receiving the positive feedback from tenants and couriers. Couriers are thrilled with the addition. Especially during this peak delivery season "
"We're very pleased with the new lockers, and getting some good feedback from the tenants. We also like the fact that we are using a Canadian company for this service."
"I was challenged to come up with new and more efficient ways of doing things when it came to accepting inbound and processing outbound packages, after much research, it was a no brainer to go with Snaile. The software is super user friendly and easy to navigate, and the support staff is also very helpful, friendly, and easy to deal with"
"You (Snaile) have been very supportive even though we have so many questions, we really appreciate your help"
"After evaluating parcel locker providers in Canada, Snaile demonstrated to us they have the right solution for the Canadian building industry."
"Collection of the package was flawless. Great system."
"Thank you (Snaile) kindly for all your support; you've been exceptionally efficient and helpful"
"I totally support the system and service. Especially so now, given the new rules with social distancing but also as the demand for home delivery continues to increase. I think Snaile is a valuable service, we all could benefit from it."
"Our Residents Love it!"
"We have had positive feedback from residents that it is a secure way to deposit packages. All packages have been received on a timely basis with no missing packages"
"We love the Snaile system. We currently have it in our 93-unit building in Guelph, Ontario and our 78-unit building in Breslau, Ontario."
"This is our 3rd year now with Snaile Parcel Lockers and it is my pleasure to highly recommend this great system. It is very convenient and secure for our Residents to accept their packages from all carriers even when they are not home. The Snaile parcel delivery system is an excellent business partner."
"Great customer service. Very much enjoy our partnership with Snaile! Julie and Kirstin thank you for your help and assistance through our onboarding process!"
"I used the Snaile Parcel Locker System while I stayed at Monte Kwinter Court Apartments in Toronto. They came in very handy through out the pandemic when purchasing online items. Texts with codes for sent immediately. Very easy to use system!"
"90% of our buildings have Snaile lockers installed in them. I know the CEO very well. We first met when the firm was doing the installation at Monde. I love your product. It makes life so much easier for our staff in terms of parcel management. I look forward to working with the Snaile team."
"We love your product and have it installed in a number of our communities both in BC and Ontario."
"We have two lockers installed now and a third one on its way.
These are better than sliced bread."
