The worldwide pandemic has brought about a surge of online shoppers. Along with that comes an influx of package theft in Canada. In fact, this report by Global TV states that “last year, our survey found one in four Canadians were victims of a package theft at their door. This year, that’s up to 33 per cent, or roughly one in three of our respondents.” For retailers struggling to stay afloat, lost or damaged packages can lead to poor customer reviews, and that ultimately affects the store’s bottom line. Retailers need smart parcel management solutions to deter thefts and increase customer satisfaction.
Between Thanksgiving and Christmas of 2020, U.S. carriers reported a potential delivery shortage of approximately seven million packages every day. This “shipageddon” was caused by the sheer magnitude of packages bought online with promises of home delivery in time for the holidays. The shipping industry struggled to keep up and some deliveries were delayed. Add to this the frustration of finding a damaged package – or having the parcel stolen – and it’s easy to see how online shoppers are quick to leave poor reviews. Unfortunately, those reviews directly affect the retailer when they may not have any control over the delivery delays. A package delivery locker can offer a smarter and more secure option to home deliveries.
One of the best and easiest solutions for retailers is to offer a convenient BOPIS solution (Buy Online Pickup In Store). This option allows customers enjoy the convenience and flexibility of shopping safely online, but also gives them a secure option for collecting their purchases.
Virtually all retailers can benefit from the security and convenience of Snaile smart lockers for packages, including pharmacies that can allow for in-store pickup of prescriptions using Snaile smart locker technology.
By installing order pickup lockers, shipping lockers and parcel management systems, retailers are able to meet consumer demand for convenience, while eliminating the risk of late, damaged or stolen purchases. Snaile Lockers has retail smart parcel lockers and BOPIS locker installations in Alberta, British Columbia, Manitoba, Ontario, Prince Edward Island, Nova Scotia and Quebec.
Consumers enjoy the convenience of online shopping, but the option of picking up at a brick-and-mortar locations can save time and money in the long run. A Snaile Parcel Lockers BOPIS solution makes it possible for savvy retailers to offer customers the best of both worlds.
"We have the Snaile lockers installed in my building. Love them!"
"The 1Valet and Snaile solution has changed how resident deliveries enter this building. ensures the seamless operation of the building for its residents. We have recorded zero incidents of theft and never see parcels or delivery cards lying around. This really is the way of the future"
"The lockers (Snaile) have been a welcomed addition by the tenants and delivery companies"
"I appreciate your speedy response to my email about the deleted text with my PIN! Thank you!"
"Our lockers are getting a lot of use, even more so since the pandemic."
"Thank you so much for everything! You (Snaile) are absolutely awesome to deal with"
"I am still receiving the positive feedback from tenants and couriers. Couriers are thrilled with the addition. Especially during this peak delivery season "
"We're very pleased with the new lockers, and getting some good feedback from the tenants. We also like the fact that we are using a Canadian company for this service."
"I was challenged to come up with new and more efficient ways of doing things when it came to accepting inbound and processing outbound packages, after much research, it was a no brainer to go with Snaile. The software is super user friendly and easy to navigate, and the support staff is also very helpful, friendly, and easy to deal with"
"You (Snaile) have been very supportive even though we have so many questions, we really appreciate your help"
"After evaluating parcel locker providers in Canada, Snaile demonstrated to us they have the right solution for the Canadian building industry."
"Collection of the package was flawless. Great system."
"Thank you (Snaile) kindly for all your support; you've been exceptionally efficient and helpful"
"I totally support the system and service. Especially so now, given the new rules with social distancing but also as the demand for home delivery continues to increase. I think Snaile is a valuable service, we all could benefit from it."
"Our Residents Love it!"
"We have had positive feedback from residents that it is a secure way to deposit packages. All packages have been received on a timely basis with no missing packages"
"We love the Snaile system. We currently have it in our 93-unit building in Guelph, Ontario and our 78-unit building in Breslau, Ontario."
"This is our 3rd year now with Snaile Parcel Lockers and it is my pleasure to highly recommend this great system. It is very convenient and secure for our Residents to accept their packages from all carriers even when they are not home. The Snaile parcel delivery system is an excellent business partner."
"Great customer service. Very much enjoy our partnership with Snaile! Julie and Kirstin thank you for your help and assistance through our onboarding process!"
"I used the Snaile Parcel Locker System while I stayed at Monte Kwinter Court Apartments in Toronto. They came in very handy through out the pandemic when purchasing online items. Texts with codes for sent immediately. Very easy to use system!"
"90% of our buildings have Snaile lockers installed in them. I know the CEO very well. We first met when the firm was doing the installation at Monde. I love your product. It makes life so much easier for our staff in terms of parcel management. I look forward to working with the Snaile team."
"We love your product and have it installed in a number of our communities both in BC and Ontario."
"We have two lockers installed now and a third one on its way.
These are better than sliced bread."
