Proudly Servicing Canadian Customers
As millions of people stay indoors to wait out the coronavirus and “‘flatten the curve,” ’, one activity seems to have gained momentum: online shopping. The Financial Post reports that nearly one-third of Canadians are shopping online for things they would normally buy in-store, and retailers who offer the option to pick up purchases at an outdoor parcel locker are reaping the rewards.
E-commerce big-leaguers have made changes in how they process and deliver orders. Major retailers have seen a surge in their existing online retail platform. And retailers that didn’t use to offer an online shopping option have frantically rebuilt their websites to adapt to the new shopping landscape. Delivery companies are scrambling to keep up with the demand. And courier locker systems are proving to be the most reliable method of last-mile delivery and “Buy Online Pick-up In-Store” (BOPIS) storage solutions.
But, one important question remains: is parcel delivery safe during the COVID-19 pandemic? Business experts and leading health authorities have responded with a resounding “yes.” Here’s how distributors and retailers are working to protect the safety of their customers and employees:
E-commerce companies: Leaders in e-commerce have invested upwards of a billion dollars to help the community and protect staff by purchasing masks, hand sanitizer, thermal cameras, thermometers, sanitizing wipes, gloves, and additional handwashing stations. In addition, companies are using disinfectants in buildings, procuring COVID‑19 testing supplies, and hiring additional janitorial staff. Every effort is being made to provide safe and secure product shipments.
Grocery Stores: Most are operating on reduced hours, encouraging social distancing and limiting the number of people allowed in the store at the same time. More significantly, grocery stores are encouraging people to do their weekly shop online, and then pick up their purchases. With parcel delivery lockers in place, customers can safely retrieve their packages without entering the store.
Carrier companies: Deliveries continue around the clock, and carrier companies are keeping up on demand despite some operating adjustments and restrictions. To protect employees, pickup points and carrier company depots are still operating but may have reduced hours. Customers will no longer physically sign for a package unless legally required to do so. Instead, packages are left by the door or, better yet, in a secure courier locker.
The World Health Organization (WHO) and the Public Health Agency of Canada (PHAC) have stated that the likelihood of novel Coronavirus contaminating cardboard or other shipping containers is low. Further, there has been no indication of COVID-19 transmission through food or food packaging. Consumers can feel safe ordering online, especially with the safety and convenience of contact-free delivery and storage offered by indoor or outdoor parcel lockers.
To learn more about how industry-leading Snaile courier locker systems are helping Canadians stay safe during COVID-19 visit us online.
"We have the Snaile lockers installed in my building. Love them!"
"The 1Valet and Snaile solution has changed how resident deliveries enter this building. ensures the seamless operation of the building for its residents. We have recorded zero incidents of theft and never see parcels or delivery cards lying around. This really is the way of the future"
"The lockers (Snaile) have been a welcomed addition by the tenants and delivery companies"
"I appreciate your speedy response to my email about the deleted text with my PIN! Thank you!"
"Our lockers are getting a lot of use, even more so since the pandemic."
"Thank you so much for everything! You (Snaile) are absolutely awesome to deal with"
"I am still receiving the positive feedback from tenants and couriers. Couriers are thrilled with the addition. Especially during this peak delivery season "
"We're very pleased with the new lockers, and getting some good feedback from the tenants. We also like the fact that we are using a Canadian company for this service."
"I was challenged to come up with new and more efficient ways of doing things when it came to accepting inbound and processing outbound packages, after much research, it was a no brainer to go with Snaile. The software is super user friendly and easy to navigate, and the support staff is also very helpful, friendly, and easy to deal with"
"You (Snaile) have been very supportive even though we have so many questions, we really appreciate your help"
"After evaluating parcel locker providers in Canada, Snaile demonstrated to us they have the right solution for the Canadian building industry."
"Collection of the package was flawless. Great system."
"Thank you (Snaile) kindly for all your support; you've been exceptionally efficient and helpful"
"I totally support the system and service. Especially so now, given the new rules with social distancing but also as the demand for home delivery continues to increase. I think Snaile is a valuable service, we all could benefit from it."
"Our Residents Love it!"
"We have had positive feedback from residents that it is a secure way to deposit packages. All packages have been received on a timely basis with no missing packages"
"We love the Snaile system. We currently have it in our 93-unit building in Guelph, Ontario and our 78-unit building in Breslau, Ontario."
"This is our 3rd year now with Snaile Parcel Lockers and it is my pleasure to highly recommend this great system. It is very convenient and secure for our Residents to accept their packages from all carriers even when they are not home. The Snaile parcel delivery system is an excellent business partner."
"Great customer service. Very much enjoy our partnership with Snaile! Julie and Kirstin thank you for your help and assistance through our onboarding process!"
"I used the Snaile Parcel Locker System while I stayed at Monte Kwinter Court Apartments in Toronto. They came in very handy through out the pandemic when purchasing online items. Texts with codes for sent immediately. Very easy to use system!"
"90% of our buildings have Snaile lockers installed in them. I know the CEO very well. We first met when the firm was doing the installation at Monde. I love your product. It makes life so much easier for our staff in terms of parcel management. I look forward to working with the Snaile team."
"We love your product and have it installed in a number of our communities both in BC and Ontario."
"We have two lockers installed now and a third one on its way.
These are better than sliced bread."
