Parcel logistics are changing. All across Canada and around the world, there’s a shift in the way parcel logistics are being managed and delivered to end-use customers. The use of some type of secure locker system is becoming more commonplace in public spaces, retail operations, businesses, and highly-populated residential areas than ever before. This is partially driven by e-commerce, by COVID-19 realities, and simple want for convenience. And all of it is increasingly being facilitated by the ongoing evolution of the smart parcel locker.
Five Ways Smart Locker Systems Are Changing the Game
Integrated digital technology has moved the traditional metal storage locker into a new realm of capability. Parcel lockers in Montreal, Toronto, Vancouver, and other major centres across the country, have become much more than simply a convenient way to pick up packages, exchange technology, or facilitate the delivery of equipment, food, or retail items. Here are some of the ways new smart parcel locker systems are changing logistical services.
Automated BOPIS solutions:The emergence of buy-online-pickup-in-store (BOPIS) solutions helped many retailers stay connected to their customers during times of COVID-19 restrictions. Many retailers have continued to include BOPISinto their business plans to satisfy the demands of a new generation of consumers with high expectations of convenience and service. Using smart parcel lockers to provide customers with instant pickup options and the ability to receive their orders outside of normal work hours is reshaping the traditional retail model.
Residential concierge services:Finding ways to better serve residents in high-density residential communities is the reason many property managers are incorporating smart parcel locker systems among their menu of services and amenities. Such lockers allow couriers to deliver packages without the need to go beyond primary security access points as well as providing organized ways to receive and deliver packages for residents. With unique security codes and digital messaging options, smart parcel locker systems are becoming another key selling feature for many property developments when marketing to prospective residents.
Lockers serving as peer-to-peer exchange hubs: Facilitating the exchange of goods without travelling long distances, or providing individuals with new ways to send and receive items without incurring shipping costs, are among the driving forces for regions where smart parcel lockers are growing in popularity. In businesses, such hubs allow for secure drop-off and pickup of equipment and sensitive documents can be securely shared. There is no end to the ways these hubs can help improve the logistics of parcel exchange.
Postal solutions: Post offices have already introduced residential property owners to super mailboxes. Smart parcel lockers are the next step in making last-mile deliveries more efficient. Reducing delivery costs is a primary benefit of incorporating large-scale smart parcel locker locations into residential developments and communities. Strategically placed systems can help logistics companies provide better security than front-door delivery companies that drop off packages without any security protecting them. Such options can offer greener solutions than door-to-door delivery as well as fewer stops are required.
Trust Snaile Lockers for Smart Parcel Locker Solutions
Canadian-made Snaile lockers offer high-tech, low-cost alternatives for package delivery. Regardless of the industry or residential building, Snaile can provide a custom-made solution. Learn more. Visit Snaile online.
"We have the Snaile lockers installed in my building. Love them!"
- Kelly Rosteski, Residential Service Manager at FirstService Residential, Edmonton
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"The 1Valet and Snaile solution has changed how resident deliveries enter this building. ensures the seamless operation of the building for its residents. We have recorded zero incidents of theft and never see parcels or delivery cards lying around. This really is the way of the future"
- Cheryl Margeson, Director, Centralized Property Operations, Minto Group
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"The lockers (Snaile) have been a welcomed addition by the tenants and delivery companies"
- Alex Suleiman, Chief Technology & Innovation Officer, Mission Group, British Columbia
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"I appreciate your speedy response to my email about the deleted text with my PIN! Thank you!"
- R. Taber, Tamarack Building Resident, Ottawa
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"Our lockers are getting a lot of use, even more so since the pandemic."
- Jeff MacPherson, DC Manager, WESCO
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"Thank you so much for everything! You (Snaile) are absolutely awesome to deal with"
- Victoria Hayes, BentallGreenOak Residential Services
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"I am still receiving the positive feedback from tenants and couriers. Couriers are thrilled with the addition. Especially during this peak delivery season "
- Jennifer Trowsse, Property Manager Claridge Homes
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"We're very pleased with the new lockers, and getting some good feedback from the tenants. We also like the fact that we are using a Canadian company for this service."
- Ben Alexander, KingSett Capital (Toronto)
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"I was challenged to come up with new and more efficient ways of doing things when it came to accepting inbound and processing outbound packages, after much research, it was a no brainer to go with Snaile. The software is super user friendly and easy to navigate, and the support staff is also very helpful, friendly, and easy to deal with"
- Frank Donia, Ontario Power Generation
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"You (Snaile) have been very supportive even though we have so many questions, we really appreciate your help"
- Yeseul Kim, Bentall Kennedy (Canada) Limited Partnership
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"After evaluating parcel locker providers in Canada, Snaile demonstrated to us they have the right solution for the Canadian building industry."
- Erin Fenn, Vice President of Sales and Marketing at 1VALET
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"Collection of the package was flawless. Great system."
- Alan, Purity Gas, Tenant (Oakville)
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"Thank you (Snaile) kindly for all your support; you've been exceptionally efficient and helpful"
- Daniel Zackodnik, Resident at a Bentall Kennedy managed building in Toronto
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"I totally support the system and service. Especially so now, given the new rules with social distancing but also as the demand for home delivery continues to increase. I think Snaile is a valuable service, we all could benefit from it."
- S. Shaw, Vancouver resident, Concert Properties
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"Our Residents Love it!"
- Osgoode Properties
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"We have had positive feedback from residents that it is a secure way to deposit packages. All packages have been received on a timely basis with no missing packages"
- The Carlisle, 221 Lyon Street North, Ottawa, ON
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"We love the Snaile system. We currently have it in our 93-unit building in Guelph, Ontario and our 78-unit building in Breslau, Ontario."
- Andrew Long, President/Founder AJDL Developments
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"This is our 3rd year now with Snaile Parcel Lockers and it is my pleasure to highly recommend this great system. It is very convenient and secure for our Residents to accept their packages from all carriers even when they are not home. The Snaile parcel delivery system is an excellent business partner."
- Malu Velasco, Property Manager, Oxford Properties Group
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"Great customer service. Very much enjoy our partnership with Snaile! Julie and Kirstin thank you for your help and assistance through our onboarding process!"
- Tania Brocklehurst
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"I used the Snaile Parcel Locker System while I stayed at Monte Kwinter Court Apartments in Toronto. They came in very handy through out the pandemic when purchasing online items. Texts with codes for sent immediately. Very easy to use system!"
- Jennifer Alvarez
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"90% of our buildings have Snaile lockers installed in them. I know the CEO very well. We first met when the firm was doing the installation at Monde. I love your product. It makes life so much easier for our staff in terms of parcel management. I look forward to working with the Snaile team."
- Gowri Shakthi RCM, OLCM, Director of Condominium Properties at Kipling Group Inc
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"We love your product and have it installed in a number of our communities both in BC and Ontario."