Proudly Servicing Canadian Customers
The world of online shopping has seen massive growth in the past two years, partly due to the pandemic and stay-at-home orders, but that was only part of it. The simple truth is this growth was part of a natural progression by consumers towards more convenient shopping.
This very tendency has also been the driving force behind more and more retailers implementing By Online Pickup In Store (BOPIS) solutions, facilitated by touchless BOPIS lockers in Burnaby, contactless BOPIS lockers in Edmonton, along with many other cities across Canada, contributing to this rapidly growing trend.
The BOPIS solution is a perfect middle ground between online and in-store shopping, combining the benefits of both into one neat locker solution. The convenience of buying online is undeniable and has forever changed the retail landscape.
Consumers avoid the travel, crowds, line-ups and parking challenges so often associated with brick-and-mortar shopping and are able to select and purchase their goods with the click of a button. Online sales continue to increase at breakneck speeds, and everybody is satisfied – shoppers and retailers.
However, until the relatively recent addition of BOPIS solutions, buyers had to wait very long times for their products to be delivered and ran the risk of items getting lost or damaged in transit, or even stolen upon arrival by unscrupulous porch pirates.
Add to that, that when purchases do get delivered, buyers are sometimes dissatisfied with the items. Having to return the goods is a hassle for both the buyer and seller and can be a cumbersome and expensive process.
Retailers who implemented touchless BOPIS lockers in Burnaby, however, are experiencing a great increase in customer satisfaction, less lost revenue and an increase in retail sales to boot.
Absolutely zero chance of the purchase being lost in transit because it doesn’t get shipped anywhere. Instead, the items are placed in one of the contactless BOPIS lockers in Edmonton and the shoppers get an access code sent to directly their phone and use it to retrieve their purchase at their convenience.
1. Returns are painless and free. If there is any dissatisfaction with the items, they can be returned at once, right there. Retailers can either opt to allow buyers to leave the purchase in the very same locker or go into the store and return the purchase there.
2. Upselling opportunities abound. Unlike a standard situation, when items are simply returned and revenue is lost, an in-store return allows retailers to replace items for a better fit or offer alternatives. This often leads to upselling on the purchase, increasing both buyer satisfaction and store revenues.
The BOPIS solution is taking Canada by storm, especially now that the winter season is fast approaching. Contactless BOPIS lockers in Edmonton and other cities are being installed by many savvy retailers who are gearing up for seasonal shopping.
"We have the Snaile lockers installed in my building. Love them!"
"The 1Valet and Snaile solution has changed how resident deliveries enter this building. ensures the seamless operation of the building for its residents. We have recorded zero incidents of theft and never see parcels or delivery cards lying around. This really is the way of the future"
"The lockers (Snaile) have been a welcomed addition by the tenants and delivery companies"
"I appreciate your speedy response to my email about the deleted text with my PIN! Thank you!"
"Our lockers are getting a lot of use, even more so since the pandemic."
"Thank you so much for everything! You (Snaile) are absolutely awesome to deal with"
"I am still receiving the positive feedback from tenants and couriers. Couriers are thrilled with the addition. Especially during this peak delivery season "
"We're very pleased with the new lockers, and getting some good feedback from the tenants. We also like the fact that we are using a Canadian company for this service."
"I was challenged to come up with new and more efficient ways of doing things when it came to accepting inbound and processing outbound packages, after much research, it was a no brainer to go with Snaile. The software is super user friendly and easy to navigate, and the support staff is also very helpful, friendly, and easy to deal with"
"You (Snaile) have been very supportive even though we have so many questions, we really appreciate your help"
"After evaluating parcel locker providers in Canada, Snaile demonstrated to us they have the right solution for the Canadian building industry."
"Collection of the package was flawless. Great system."
"Thank you (Snaile) kindly for all your support; you've been exceptionally efficient and helpful"
"I totally support the system and service. Especially so now, given the new rules with social distancing but also as the demand for home delivery continues to increase. I think Snaile is a valuable service, we all could benefit from it."
"Our Residents Love it!"
"We have had positive feedback from residents that it is a secure way to deposit packages. All packages have been received on a timely basis with no missing packages"
"We love the Snaile system. We currently have it in our 93-unit building in Guelph, Ontario and our 78-unit building in Breslau, Ontario."
"This is our 3rd year now with Snaile Parcel Lockers and it is my pleasure to highly recommend this great system. It is very convenient and secure for our Residents to accept their packages from all carriers even when they are not home. The Snaile parcel delivery system is an excellent business partner."
"Great customer service. Very much enjoy our partnership with Snaile! Julie and Kirstin thank you for your help and assistance through our onboarding process!"
"I used the Snaile Parcel Locker System while I stayed at Monte Kwinter Court Apartments in Toronto. They came in very handy through out the pandemic when purchasing online items. Texts with codes for sent immediately. Very easy to use system!"
"90% of our buildings have Snaile lockers installed in them. I know the CEO very well. We first met when the firm was doing the installation at Monde. I love your product. It makes life so much easier for our staff in terms of parcel management. I look forward to working with the Snaile team."
"We love your product and have it installed in a number of our communities both in BC and Ontario."
"We have two lockers installed now and a third one on its way.
These are better than sliced bread."
