Proudly Servicing Canadian Customers
Your company has developed an amazing product that people want. You have a strong ad campaign and an eye-catching website that’s easy to navigate. People get excited and online orders are coming in. Your products are flying out the door – and then, the negative cycle begins.
No matter how much time and money is invested in products and a business model, poor parcel management can stop success right in its tracks.
Receiving a damaged item is so disappointing and can stop a customer from buying again. Every purchase should be properly packaged, but it can be difficult to stop damage that occurs when deliveries are left on a doorstep or in an apartment lobby. And no type of packaging can prevent theft. A no-fail option is parcel lockers for retailers who want to guarantee safe delivery. These lockers are a safe, secure and foolproof way to eliminate delivery damage and keep customers happy.
It is not uncommon to see online retailers charge high shipping fees, sometimes more than the value of the item itself. When this happens, the customer is liable to shop elsewhere and not return to the website. Parcel lockers for click and collect buyers stop those additional charges because they eliminate the need for shipping. Customers can buy online and then pick up the package at their convenience. Offering this free parcel management service is a great way to keep prices low and enhance the overall buyer experience.
One of the leading benefits of internet shopping is instant gratification, and many online buyers find ‘retail therapy’ in the ability to quickly escape the rest of the world to browse and buy in quiet comfort. So, expecting customers to wait days or even weeks for shipping is a grave mistake for online retailers. Parcel lockers for retailers are the final step in providing immediate delivery and lasting customer satisfaction. As soon as the order is processed you can place the item in a secure smart parcel locker and text or email a confirmation code to your customer. Then, they simply come to the locker, enter the code and retrieve the package. No more waiting!
No matter how much cost and effort goes in to your business, poor or costly shipping and delivery methods can seriously affect customer satisfaction ratings and the overall success of your business. Snaile parcel lockers for click and collect, B2B, B2C and all types of online commerce are a practical way to eliminate the cost, wait time and damage that can occur with traditional shipping and delivery methods.
"We have the Snaile lockers installed in my building. Love them!"
"The 1Valet and Snaile solution has changed how resident deliveries enter this building. ensures the seamless operation of the building for its residents. We have recorded zero incidents of theft and never see parcels or delivery cards lying around. This really is the way of the future"
"The lockers (Snaile) have been a welcomed addition by the tenants and delivery companies"
"I appreciate your speedy response to my email about the deleted text with my PIN! Thank you!"
"Our lockers are getting a lot of use, even more so since the pandemic."
"Thank you so much for everything! You (Snaile) are absolutely awesome to deal with"
"I am still receiving the positive feedback from tenants and couriers. Couriers are thrilled with the addition. Especially during this peak delivery season "
"We're very pleased with the new lockers, and getting some good feedback from the tenants. We also like the fact that we are using a Canadian company for this service."
"I was challenged to come up with new and more efficient ways of doing things when it came to accepting inbound and processing outbound packages, after much research, it was a no brainer to go with Snaile. The software is super user friendly and easy to navigate, and the support staff is also very helpful, friendly, and easy to deal with"
"You (Snaile) have been very supportive even though we have so many questions, we really appreciate your help"
"After evaluating parcel locker providers in Canada, Snaile demonstrated to us they have the right solution for the Canadian building industry."
"Collection of the package was flawless. Great system."
"Thank you (Snaile) kindly for all your support; you've been exceptionally efficient and helpful"
"I totally support the system and service. Especially so now, given the new rules with social distancing but also as the demand for home delivery continues to increase. I think Snaile is a valuable service, we all could benefit from it."
"Our Residents Love it!"
"We have had positive feedback from residents that it is a secure way to deposit packages. All packages have been received on a timely basis with no missing packages"
"We love the Snaile system. We currently have it in our 93-unit building in Guelph, Ontario and our 78-unit building in Breslau, Ontario."
"This is our 3rd year now with Snaile Parcel Lockers and it is my pleasure to highly recommend this great system. It is very convenient and secure for our Residents to accept their packages from all carriers even when they are not home. The Snaile parcel delivery system is an excellent business partner."
"Great customer service. Very much enjoy our partnership with Snaile! Julie and Kirstin thank you for your help and assistance through our onboarding process!"
"I used the Snaile Parcel Locker System while I stayed at Monte Kwinter Court Apartments in Toronto. They came in very handy through out the pandemic when purchasing online items. Texts with codes for sent immediately. Very easy to use system!"
"90% of our buildings have Snaile lockers installed in them. I know the CEO very well. We first met when the firm was doing the installation at Monde. I love your product. It makes life so much easier for our staff in terms of parcel management. I look forward to working with the Snaile team."
"We love your product and have it installed in a number of our communities both in BC and Ontario."
"We have two lockers installed now and a third one on its way.
These are better than sliced bread."
