Furnaces that warm the house just in time for the homeowners’ arrival, electronic personal assistants that keep track of everything from board meetings to grocery lists, and cars that drive themselves? Ten years ago, all of that sounded like the stuff out of a science fiction novel, but today, all of these features and more are well within reach. Smart technology is fast becoming a driving force behind the way we live, work and play and early adopters are reaping the benefits. For those who live and work in multi-residential buildings, one of the first smart technology game-changers to step onto the scene arrived in the form of the smart parcel locker, such as those assembled and distributed by Canadian owned and operated Snaile.
It is no secret that e-commerce is exploding, with millennials – the socio-economic powerhouse comprising 27% of the country’s population – leading the charge. According to Statistics Canada, year-over-year e-commerce revenue rose by 110% between May of 2019 and May 2020. This surge of online shopping translates instantaneously, of course, into a corresponding increase in parcel deliveries. In fact, in April of this year, Canada Post alone delivered more than 1.8 million parcels to Canadians in a single day. The result of these unprecedented volumes? Lobbies across the country have been inundated with unsecured parcels, concierge and security staff have been overwhelmed with the requirements of logging, storing and distributing packages, and liability concerns around potential theft and property damage have reached an all-time high. In condos and apartment buildings, however, smart lockers by companies such as Snaile are relieving much of the strain caused by the unyielding tidal wave of parcels.
Snaile lockers are the only parcel lockers that have been officially approved by all major carrier companies in Canada. “The beauty of our lockers,” says Patrick Armstrong, CEO of Snaile, “is that they are ‘carrier agnostic,’ meaning they can be accessed by any and all carriers,” unlike their single-carrier counterparts, such as Canada Post’s mechanical lockers, which operate using traditional lock-and-key access and are reserved exclusively for one designated organization. This means parcels handled by big companies such as FedEx and Purolator, as well as specialty deliveries from small, local businesses can all be deposited safely within the locker’s secure industrial-grade steel compartments.
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"We have the Snaile lockers installed in my building. Love them!"
"The 1Valet and Snaile solution has changed how resident deliveries enter this building. ensures the seamless operation of the building for its residents. We have recorded zero incidents of theft and never see parcels or delivery cards lying around. This really is the way of the future"
"The lockers (Snaile) have been a welcomed addition by the tenants and delivery companies"
"I appreciate your speedy response to my email about the deleted text with my PIN! Thank you!"
"Our lockers are getting a lot of use, even more so since the pandemic."
"Thank you so much for everything! You (Snaile) are absolutely awesome to deal with"
"I am still receiving the positive feedback from tenants and couriers. Couriers are thrilled with the addition. Especially during this peak delivery season "
"We're very pleased with the new lockers, and getting some good feedback from the tenants. We also like the fact that we are using a Canadian company for this service."
"I was challenged to come up with new and more efficient ways of doing things when it came to accepting inbound and processing outbound packages, after much research, it was a no brainer to go with Snaile. The software is super user friendly and easy to navigate, and the support staff is also very helpful, friendly, and easy to deal with"
"You (Snaile) have been very supportive even though we have so many questions, we really appreciate your help"
"After evaluating parcel locker providers in Canada, Snaile demonstrated to us they have the right solution for the Canadian building industry."
"Collection of the package was flawless. Great system."
"Thank you (Snaile) kindly for all your support; you've been exceptionally efficient and helpful"
"I totally support the system and service. Especially so now, given the new rules with social distancing but also as the demand for home delivery continues to increase. I think Snaile is a valuable service, we all could benefit from it."
"Our Residents Love it!"
"We have had positive feedback from residents that it is a secure way to deposit packages. All packages have been received on a timely basis with no missing packages"
"We love the Snaile system. We currently have it in our 93-unit building in Guelph, Ontario and our 78-unit building in Breslau, Ontario."
"This is our 3rd year now with Snaile Parcel Lockers and it is my pleasure to highly recommend this great system. It is very convenient and secure for our Residents to accept their packages from all carriers even when they are not home. The Snaile parcel delivery system is an excellent business partner."
"Great customer service. Very much enjoy our partnership with Snaile! Julie and Kirstin thank you for your help and assistance through our onboarding process!"
"I used the Snaile Parcel Locker System while I stayed at Monte Kwinter Court Apartments in Toronto. They came in very handy through out the pandemic when purchasing online items. Texts with codes for sent immediately. Very easy to use system!"
"90% of our buildings have Snaile lockers installed in them. I know the CEO very well. We first met when the firm was doing the installation at Monde. I love your product. It makes life so much easier for our staff in terms of parcel management. I look forward to working with the Snaile team."
"We love your product and have it installed in a number of our communities both in BC and Ontario."
"We have two lockers installed now and a third one on its way.
These are better than sliced bread."
