Proudly Servicing Canadian Customers
London Drugs is a 100% Canadian Owned Retail Store and offers shop online or in-store pharmaceuticals, cosmetics, electronics, cameras, housewares & more, with a Price Match Guarantee. London Drugs operates 80+ stores in Western Canada including British Columbia, Alberta, Saskatchewan and Manitoba.
According to OrderDynamic’s Omni-1000 Canada Report, only 23.5% of Canadian retailers currently have a BOPIS program in place, and only 50% advertise this service on their homepage. That is a missed opportunity, as a JDA Software consumer survey in the US found that BOPIS use in the last 12-months was up 44% from a 2015 consumer survey. The same JDA survey found that 46% of respondents prefer digital channels and all respondents were in agreement that the most important thing is a quick and easy shopping experience, while 3 of 4 respondents said speed and ease is more important than a personalized experience. The driver behind BOPIS for 40% of the respondents is to avoid home delivery and another 33% want to get items faster.
BOPIS is not only for the consumer, the retailer benefits by bringing the consumer in store despite being acquired online. The Harvard Business Review found that when customers are acquired online and show up in store, it results in 13% more spending in-store, and six months later they had visited the retail store 23% more often, and were more likely to recommend the brand, than a non omnichannel shopper.
Snaile was selected by London Drugs for its strong adherence and knowledge of Canada’s privacy laws (PIPEDA) and experience with personal identifiable information (PII) rules in Canada. Snaile Lockers is the forefront provider of smart parcel locker systems that are fully integrated for various settings including retail outlets, pharmacies, office buildings, school campuses, commercial industry, apartments, and condominiums in Alberta, British Columbia, Manitoba, Ontario, Prince Edward Island, Nova Scotia, and Quebec.
Snaile’s security policies, controls and implementation are headed up by security industry veteran Michael Castro. Michael is an accomplished IT leader with 20+ years experience building and leading Information Security, Cyber Risk and Compliance at the enterprise level. He has successfully led all aspects of Information Security Programs; policies and procedures, oversight and controls, strategy, architecture development, and training. Michael most recently served as the Head of Information Security and Risk Management (CISO) for Loblaw Companies Limited from 2014-2018. Prior to that he provided Security Advisory Services for Canadian Tire, was the Country CISO for Ally Bank Canada, and was Security Lead for Suncor Energy.
"We have the Snaile lockers installed in my building. Love them!"
"The 1Valet and Snaile solution has changed how resident deliveries enter this building. ensures the seamless operation of the building for its residents. We have recorded zero incidents of theft and never see parcels or delivery cards lying around. This really is the way of the future"
"The lockers (Snaile) have been a welcomed addition by the tenants and delivery companies"
"I appreciate your speedy response to my email about the deleted text with my PIN! Thank you!"
"Our lockers are getting a lot of use, even more so since the pandemic."
"Thank you so much for everything! You (Snaile) are absolutely awesome to deal with"
"I am still receiving the positive feedback from tenants and couriers. Couriers are thrilled with the addition. Especially during this peak delivery season "
"We're very pleased with the new lockers, and getting some good feedback from the tenants. We also like the fact that we are using a Canadian company for this service."
"I was challenged to come up with new and more efficient ways of doing things when it came to accepting inbound and processing outbound packages, after much research, it was a no brainer to go with Snaile. The software is super user friendly and easy to navigate, and the support staff is also very helpful, friendly, and easy to deal with"
"You (Snaile) have been very supportive even though we have so many questions, we really appreciate your help"
"After evaluating parcel locker providers in Canada, Snaile demonstrated to us they have the right solution for the Canadian building industry."
"Collection of the package was flawless. Great system."
"Thank you (Snaile) kindly for all your support; you've been exceptionally efficient and helpful"
"I totally support the system and service. Especially so now, given the new rules with social distancing but also as the demand for home delivery continues to increase. I think Snaile is a valuable service, we all could benefit from it."
"Our Residents Love it!"
"We have had positive feedback from residents that it is a secure way to deposit packages. All packages have been received on a timely basis with no missing packages"
"We love the Snaile system. We currently have it in our 93-unit building in Guelph, Ontario and our 78-unit building in Breslau, Ontario."
"This is our 3rd year now with Snaile Parcel Lockers and it is my pleasure to highly recommend this great system. It is very convenient and secure for our Residents to accept their packages from all carriers even when they are not home. The Snaile parcel delivery system is an excellent business partner."
"Great customer service. Very much enjoy our partnership with Snaile! Julie and Kirstin thank you for your help and assistance through our onboarding process!"
"I used the Snaile Parcel Locker System while I stayed at Monte Kwinter Court Apartments in Toronto. They came in very handy through out the pandemic when purchasing online items. Texts with codes for sent immediately. Very easy to use system!"
"90% of our buildings have Snaile lockers installed in them. I know the CEO very well. We first met when the firm was doing the installation at Monde. I love your product. It makes life so much easier for our staff in terms of parcel management. I look forward to working with the Snaile team."
"We love your product and have it installed in a number of our communities both in BC and Ontario."
"We have two lockers installed now and a third one on its way.
These are better than sliced bread."
