Proudly Servicing Canadian Customers
Snaile, Canada’s parcel lockers company, has entered into a partnership with Ontario Power Generation to supply automated parcel lockers. In addition to securing inbound deliveries, this exciting partnership features integration with Canpar Express & Roadrunners in order to automate all outbound shipments as well. (updated 2019/11/26 – FedEx Canada starts commercial parcel pickups at OPG – read more)
Ontario Power Generation (OPG) is a crown corporation owned by the Government of Ontario. OPG generates roughly 50% of Ontario’s power, over $5B in revenue and employs around 11,000 employees. OPG provides a comprehensive power solution through 73 power generating plants with nuclear, hydroelectric, thermal, biomass and wind capability. “I was challenged to come up with new and more efficient ways of doing things when it came to accepting inbound and processing outbound packages, after much research, it was a no brainer to go with Snaile. The software is super user friendly and easy to navigate, and the support staff is also very helpful, friendly, and easy to deal with.” said Frank Donia, Business Support Supervisor, OPG
Canpar Express, a division of TFI International, is OPG’s preferred courier company. With 20,000 customers and 1700 employees, Canpar Express provides service to virtually all points accessible by public road, including all ten provinces of Canada and into the continental United States.
Roadrunners, a division of Zap Courier, is OPG’s preferred same-day courier for the Greater Toronto Area (“GTA”). Roadrunners has been servicing the GTA for over 35 years with live dispatchers 24 hours a day, 365 days a year.
Commercial and office buildings continue to move toward automated parcel lockers to help manage inbound and outbound deliveries. There are several reasons for this navigation, with parcel lockers providing an effective and secure end-to-end solution for any delivery system.
Many high-rise office towers are changing the way they handle security, including more robust building access protocols and restrictions on how carriers can deliver to office buildings. Instead of delivering directly to a company or department, carriers are increasingly constrained and no longer allowed access to each floor.
A centralized, secured, and automated parcel locker situated in the lobby is a great solution.
In addition to security and access considerations, there has also been an increase in personal employee deliveries to office buildings over the last few years. Changing delivery patterns have been attributed to the growth of e-commerce shopping and the rise of parcel theft from residential homes.
According to CTV News, there has been a sharp rise in parcel theft by “porch pirates” in recent years. While there are no Canada-wide statistics on these thefts, a report from InsuranceQuotes indicated that 25.9 million Americans had parcels stolen from their doorstep in 2017, which was up 10% from 2015.
"We have the Snaile lockers installed in my building. Love them!"
"The 1Valet and Snaile solution has changed how resident deliveries enter this building. ensures the seamless operation of the building for its residents. We have recorded zero incidents of theft and never see parcels or delivery cards lying around. This really is the way of the future"
"The lockers (Snaile) have been a welcomed addition by the tenants and delivery companies"
"I appreciate your speedy response to my email about the deleted text with my PIN! Thank you!"
"Our lockers are getting a lot of use, even more so since the pandemic."
"Thank you so much for everything! You (Snaile) are absolutely awesome to deal with"
"I am still receiving the positive feedback from tenants and couriers. Couriers are thrilled with the addition. Especially during this peak delivery season "
"We're very pleased with the new lockers, and getting some good feedback from the tenants. We also like the fact that we are using a Canadian company for this service."
"I was challenged to come up with new and more efficient ways of doing things when it came to accepting inbound and processing outbound packages, after much research, it was a no brainer to go with Snaile. The software is super user friendly and easy to navigate, and the support staff is also very helpful, friendly, and easy to deal with"
"You (Snaile) have been very supportive even though we have so many questions, we really appreciate your help"
"After evaluating parcel locker providers in Canada, Snaile demonstrated to us they have the right solution for the Canadian building industry."
"Collection of the package was flawless. Great system."
"Thank you (Snaile) kindly for all your support; you've been exceptionally efficient and helpful"
"I totally support the system and service. Especially so now, given the new rules with social distancing but also as the demand for home delivery continues to increase. I think Snaile is a valuable service, we all could benefit from it."
"Our Residents Love it!"
"We have had positive feedback from residents that it is a secure way to deposit packages. All packages have been received on a timely basis with no missing packages"
"We love the Snaile system. We currently have it in our 93-unit building in Guelph, Ontario and our 78-unit building in Breslau, Ontario."
"This is our 3rd year now with Snaile Parcel Lockers and it is my pleasure to highly recommend this great system. It is very convenient and secure for our Residents to accept their packages from all carriers even when they are not home. The Snaile parcel delivery system is an excellent business partner."
"Great customer service. Very much enjoy our partnership with Snaile! Julie and Kirstin thank you for your help and assistance through our onboarding process!"
"I used the Snaile Parcel Locker System while I stayed at Monte Kwinter Court Apartments in Toronto. They came in very handy through out the pandemic when purchasing online items. Texts with codes for sent immediately. Very easy to use system!"
"90% of our buildings have Snaile lockers installed in them. I know the CEO very well. We first met when the firm was doing the installation at Monde. I love your product. It makes life so much easier for our staff in terms of parcel management. I look forward to working with the Snaile team."
"We love your product and have it installed in a number of our communities both in BC and Ontario."
"We have two lockers installed now and a third one on its way.
These are better than sliced bread."
