Proudly Servicing Canadian Customers
Snaile, Canada’s Parcel Locker Company, is delighted to announced that it is now ISO-27001 certified.
“We recognize the importance of healthy cybersecurity and privacy management practices and are committed to delivering best-in-class security services,” says André Brown, Chief Technology Officer, Snaile Canada. “By adopting a compliance framework based on industry-recognized standards and cybersecurity management models, Snaile clients can feel confident that their information is protected.”
The ISO-27001 certification is an international standard that provides a process-based approach to implementing Information Security Management Systems (ISMS) to ensure the confidentiality, integrity, and availability of organizational data.
Certification is only granted after a lengthy external audit that reviews organizational practices, policies, and procedures. Once certified, a certification body conducts an annual assessment to monitor ongoing compliance.
As a Canadian leader in the manufacturing of fully-integrated smart parcel locker systems, Snaile serves organizations across a wide variety of industries including multi-residential properties, school campuses, pharmacies, and retail outlets.
“We understand that our clients trust us with sensitive information, including personal information, and we take our responsibility to protect that data seriously,” says Brown.
Information security has been part of Snaile’s DNA since the very beginning. Unlike many smart locker providers, Snaile owns, develops, hosts, and maintains the software and hardware tied to its parcel delivery program. “This means that we have end-to-end control over the safety and security of our products and services, as well as the ability to provide security assurance at every touchpoint,” Brown says.
Why cybersecurity matters
Cybersecurity is a growing concern for Canadian organizations of all sizes. The National Cyber Threat Assessment 2020 identified cybercrime as the “threat that is most likely to affect Canadians and Canadian organizations.”
In a survey conducted by VMWare Inc., 100% of the Canadian CIOs, CTOs, and CISOs interviewed said their business had suffered at least one security breach in the previous 12 months.
Not only is the theft of sensitive data expensive – with Canadian businesses paying an average of $400,000 towards ransomware attacks in 2020 – having to inform people that their information is now potentially available for identity theft, fraud, and other malicious activities can cause lasting damage to an organization’s reputation.
“Snaile’s approach to security and privacy has always been proactive, comprehensive, and transparent,” says Brown. With the new ISO-27001 certification, clients can feel confident that Snaile remains fully-committed to keeping their information safe. “Whether it is ensuring the safety of customer data, providing robust digital lockers, or protecting our employees’ personal information, trust is at the core of everything we do.”
About Snaile
Snaile, Canada’s Parcel Locker Company, is an ISO27001 company that operates the largest all-Canadian locker network in 55+ Canadian towns and cities. Currently serving 9/10 largest Canadian REITs, 300+ Canadian developers, and leading retailers, schools and offices.
For access to Snaile’s Trust Documents and Certifications, visit https://trust.snaile.ca
For media interviews contact Julie.macneil@snaile.com
"We have the Snaile lockers installed in my building. Love them!"
"The 1Valet and Snaile solution has changed how resident deliveries enter this building. ensures the seamless operation of the building for its residents. We have recorded zero incidents of theft and never see parcels or delivery cards lying around. This really is the way of the future"
"The lockers (Snaile) have been a welcomed addition by the tenants and delivery companies"
"I appreciate your speedy response to my email about the deleted text with my PIN! Thank you!"
"Our lockers are getting a lot of use, even more so since the pandemic."
"Thank you so much for everything! You (Snaile) are absolutely awesome to deal with"
"I am still receiving the positive feedback from tenants and couriers. Couriers are thrilled with the addition. Especially during this peak delivery season "
"We're very pleased with the new lockers, and getting some good feedback from the tenants. We also like the fact that we are using a Canadian company for this service."
"I was challenged to come up with new and more efficient ways of doing things when it came to accepting inbound and processing outbound packages, after much research, it was a no brainer to go with Snaile. The software is super user friendly and easy to navigate, and the support staff is also very helpful, friendly, and easy to deal with"
"You (Snaile) have been very supportive even though we have so many questions, we really appreciate your help"
"After evaluating parcel locker providers in Canada, Snaile demonstrated to us they have the right solution for the Canadian building industry."
"Collection of the package was flawless. Great system."
"Thank you (Snaile) kindly for all your support; you've been exceptionally efficient and helpful"
"I totally support the system and service. Especially so now, given the new rules with social distancing but also as the demand for home delivery continues to increase. I think Snaile is a valuable service, we all could benefit from it."
"Our Residents Love it!"
"We have had positive feedback from residents that it is a secure way to deposit packages. All packages have been received on a timely basis with no missing packages"
"We love the Snaile system. We currently have it in our 93-unit building in Guelph, Ontario and our 78-unit building in Breslau, Ontario."
"This is our 3rd year now with Snaile Parcel Lockers and it is my pleasure to highly recommend this great system. It is very convenient and secure for our Residents to accept their packages from all carriers even when they are not home. The Snaile parcel delivery system is an excellent business partner."
"Great customer service. Very much enjoy our partnership with Snaile! Julie and Kirstin thank you for your help and assistance through our onboarding process!"
"I used the Snaile Parcel Locker System while I stayed at Monte Kwinter Court Apartments in Toronto. They came in very handy through out the pandemic when purchasing online items. Texts with codes for sent immediately. Very easy to use system!"
"90% of our buildings have Snaile lockers installed in them. I know the CEO very well. We first met when the firm was doing the installation at Monde. I love your product. It makes life so much easier for our staff in terms of parcel management. I look forward to working with the Snaile team."
"We love your product and have it installed in a number of our communities both in BC and Ontario."
"We have two lockers installed now and a third one on its way.
These are better than sliced bread."
