Proudly Servicing Canadian Customers
Toronto, ON April, 2019 -Snaile is pleased to announce that the Canadian Federation of Apartment Associations (CFAA) will be including a Snaile parcel locker installation on their annual high rise multi-residential “Building Innovation Bus Tour” in Toronto.
This Building Innovation Bus Tour is part of CFAA’s 2019 Rental Housing Conference taking place Monday, May 13, to Wednesday, May 15, 2019 at the Hyatt Regency in downtown Toronto.
The CFAA represents the owners and managers of roughly one million residential rental suites in Canada, through 11 associations across Canada and direct landlord memberships. In existence since 1995, CFAA is the sole national organization representing the interests of Canada’s $480 billion private rental housing industry, which provides quality rental homes for more than nine million Canadians.
Snaile Lockers are installed at one of the featured buildings that accepts parcel deliveries and prepared meals for its automated collection by the building’s residents. The Snaile parcel lockers are offered as an amenity to these residents, adding to the wide range of existing amenities.
US industry views on parcel management has changed from a simple courtesy to a competitive necessity. According to a 2017 survey by NMHC/Kingsley Apartment Renter Preferences Report (which does not reflect the last two years of the double-digit parcel volume growth) 47% of renters surveyed receive at least 3 packages per month and 57% are “interested or highly interested in package lockers” as an amenity. Projecting numbers forward using the Pitney Bowes Parcel Shipping Index growth of 17% YoY, in 2019 this same 47% of renters would be receiving 4 parcels per month.
Graphic Source https://www.nmhc.org/residents
According to Rick Haughey, NMHC Vice President for Industry Technology Initiatives, in high rise buildings (9 stories or more) 70% of the time a carrier will go to the building management office when a tenant is not home – which according to an executive with Camden Property Trust package delivery management takes 10 minutes per package which adds up to a lot of operational costs.
In buildings with no concierge or security all carries with the exception of Canada Post can not access the building leaving few options to complete the delivery. Some carriers try to gain building access by buzzing the tenant, and if the tenant is not home they may try to buzz random units to attempt entry. Carriers may be able to scoot in while the door is open for someone else. In both of these cases, there can be carriers inside the building without permission. Carriers have been know to leave the parcels in the wind vestibule, hallways or lobbies which poses a fire code violation and fine by having parcels in the egress passage. Parcels left in the open can also be subject to theft which could lead to building liability. The motivation for leaving parcels anywhere possible is compounded by the growth in carriers that are paid per delivery and that are not employed by the traditional carriers with ingrained commercial delivery practices. When all else fails, carriers leave the delivery notice card stuck up on the wall or door, which is then an inconvenience for the tenant to have to go to a distribution facility to pick up their package.
The Building Innovation Bus Tour taking place on May 13, 2019 from 1pm – 5pm, and interested participants can visit the registration website at https://www.regonline.com/builder/site/default.aspx?EventID=2540080
"We have the Snaile lockers installed in my building. Love them!"
"The 1Valet and Snaile solution has changed how resident deliveries enter this building. ensures the seamless operation of the building for its residents. We have recorded zero incidents of theft and never see parcels or delivery cards lying around. This really is the way of the future"
"The lockers (Snaile) have been a welcomed addition by the tenants and delivery companies"
"I appreciate your speedy response to my email about the deleted text with my PIN! Thank you!"
"Our lockers are getting a lot of use, even more so since the pandemic."
"Thank you so much for everything! You (Snaile) are absolutely awesome to deal with"
"I am still receiving the positive feedback from tenants and couriers. Couriers are thrilled with the addition. Especially during this peak delivery season "
"We're very pleased with the new lockers, and getting some good feedback from the tenants. We also like the fact that we are using a Canadian company for this service."
"I was challenged to come up with new and more efficient ways of doing things when it came to accepting inbound and processing outbound packages, after much research, it was a no brainer to go with Snaile. The software is super user friendly and easy to navigate, and the support staff is also very helpful, friendly, and easy to deal with"
"You (Snaile) have been very supportive even though we have so many questions, we really appreciate your help"
"After evaluating parcel locker providers in Canada, Snaile demonstrated to us they have the right solution for the Canadian building industry."
"Collection of the package was flawless. Great system."
"Thank you (Snaile) kindly for all your support; you've been exceptionally efficient and helpful"
"I totally support the system and service. Especially so now, given the new rules with social distancing but also as the demand for home delivery continues to increase. I think Snaile is a valuable service, we all could benefit from it."
"Our Residents Love it!"
"We have had positive feedback from residents that it is a secure way to deposit packages. All packages have been received on a timely basis with no missing packages"
"We love the Snaile system. We currently have it in our 93-unit building in Guelph, Ontario and our 78-unit building in Breslau, Ontario."
"This is our 3rd year now with Snaile Parcel Lockers and it is my pleasure to highly recommend this great system. It is very convenient and secure for our Residents to accept their packages from all carriers even when they are not home. The Snaile parcel delivery system is an excellent business partner."
"Great customer service. Very much enjoy our partnership with Snaile! Julie and Kirstin thank you for your help and assistance through our onboarding process!"
"I used the Snaile Parcel Locker System while I stayed at Monte Kwinter Court Apartments in Toronto. They came in very handy through out the pandemic when purchasing online items. Texts with codes for sent immediately. Very easy to use system!"
"90% of our buildings have Snaile lockers installed in them. I know the CEO very well. We first met when the firm was doing the installation at Monde. I love your product. It makes life so much easier for our staff in terms of parcel management. I look forward to working with the Snaile team."
"We love your product and have it installed in a number of our communities both in BC and Ontario."
"We have two lockers installed now and a third one on its way.
These are better than sliced bread."
