Partners

AWS Canada has two availability zones made up of one or more discrete data centers to help customers meet local compliance and security needs. In Canada, AWS offers bilingual technical account managers who are available to assist you with any AWS solution. They strive to provide innovation, speed and value through our support of Amazon Elastic Compute Cloud (EC2) and related services including Amazon Elastic Block Store (EBS), Amazon Virtual Private Cloud, Auto Scaling, Elastic Load Balancing, NAT Gateway, Spot Instances, and Dedicated Hosts.

Amazon Logistics is now the largest delivery service in Canada with its own fleets and its Amazon Delivery Service Partners which delivers most of Amazon’s parcels and is delivering more parcels in Canadian urban centers than any other Canadian carrier according to our multi-familly building surveys. Amazon Logistics officially delivers to Snaile parcel lockers here in Canada.

The Association of Condominium Managers of Ontario was formed in 1977 to represent the collective aims of all condominium managers. ACMO’s Mission is to enhance the condominium management profession in Ontario by advancing the quality performance of Condominium property managers and management companies.

Canada’s largest specialized logistics company providing Less than Truckload (LTL) delivery services for high value and sensitive products across Canada. Including 3PL, pick-up and delivery, unpacking, assembly, service, product placement and debris removal.

Answer 365, Canadian Bilingual Service Centres, with customers throughout North America, providing customer service support that helps you run your business efficiently and with confidence. Over 70+ years’ experience, stringent hiring processes, and strong training programs mean our clients can focus on their work while they ensure their customers receive the help and attention they need, 24/7/365. You benefit from affordable and innovative solutions provided by our experienced award-winning team.

BuildingLink is a cloud-based property management solution for small, midsize and large businesses. Primary features include resident management, package management, maintenance management, work orders, visitor management, asset and inventory tracking.

Other features include key tracking, parking management, management analytics, document library and amenity reservations. It allows users to manage operations, track tickets and track inventory levels. It provides real-time alerts on package pickups and deliveries, maintains visitor logs and allows residents to register their guests and set up their access permissions.

Headquartered in the Montreal neighbourhood of Westmount, Building Stack was created in 2009 by a team of real estate managers and tech specialists who were searching for a better, more efficient tool to manage their properties. Frustrated with what the market had to offer, they decided to take matters into their own hands and create a software that truly catered to their specific needs. That software was perfected over years of tireless work, until it eventually became Building Stack as we know it today.

With over 125 Canadian offices, BDO Canada acts as Snaile’s day to day accounting and audit partner provding assurances & compliance to Snaile’s customers & strategic partners plus clarity for Snaile’s executives & management. BDO Canada LLP, a Canadian limited liability partnership, is a member of BDO International Limited, a UK company.

BoardSpace is a Canadian-based company that provides easy-to-use software for condos and non-profit boards to manage and organize their records; documents; to-do lists; so that directors always find what they need when they need it. Their software is purpose-built for condos and specifically designed for the workflow of board-led organizations.

A major headache for condominium boards in Canada is the management of resident deliveries – parcels. Either the concierge is spending most of their time administering the growing influx of parcels or there is no concierge and more and more deliveries are incomplete – frustrating residents that have to go fetch their parcel at some off premiss location.

Snaile’s ISO27001 Information technology, security techniques and Information security management systems compliance as a service & auditor partner.

ControlCase focuses on providing and developing services, software products, hardware appliances and managed solutions. Its solutions help organizations manage Governance, Risk Management and Compliance related to IT operations by providing solutions that help organizations address regulations and standards such as PCI DSS, ISO27001/2, Sarbanes Oxley (SOX), GLBA, HIPAA, CoBIT, BITS SIG/AUP, J-Sox, TG3, etc.

In compliance with its ISO 27001 certification Snaile has partnered with Certn which provides detailed national criminal record checks for US and Canada-based workers. Their AI-powered platform directly connects risk-relevant data from reputable databases & registries to your candidate records. This enables us to provide accurate reports with the shortest turnaround times to you. If you need international background checks, Certn provides a comprehensive search from over 190 countries.

The Canadian Condominium Institute is the Voice of Condominium in Canada. It is a national, independent, non-profit organization dealing exclusively with condominium issues. Formed in 1982, CCI represents all participants in the condominium community. Interested groups are encouraged to work together toward one common goal — creating a successful and viable condominium community.

Empowering Snaile staff to protect themselves and the organization from cyber attacks.

Phishing and social engineering targeting people continues to be one of the most common causes of cyber incidents for Canadian organizations. Technology doesn’t always stop these attacks, so engaging staff with a training program throughout the year is required to teach them to identify and report these attacks to protect themselves and your organization.
Unfortunately, IT teams don’t have time to build these ongoing programs on their own.

CIRA Cybersecurity Awareness Training makes it easy to launch training by providing a pre-built curriculum and automated phishing program so IT can focus on engaging users instead of administering training tools.

Representing the owners and manages of close to one million residential rental suites in Canada, the Canadian Federation of Apartment Associations (“CFAA”) provides the sole national voice for the rental housing industry, advocating the interests of the industry to the Federal Government of Canada. They believe that a healthy rental market contributes greatly to our national well-being and economic prosperity and that the policies they advocate will benefit landlords, tenants and taxpayers.

Concierge Plus’ online property management platform drives efficiencies by streamlining and automating processes, improving task management and providing convenient online access. Concierge Plus jump-starts customer service by digitizing and efficiently managing day-to-day tasks such as announcements, deliveries, visitor parking, amenity bookings, daily shift notes and incident reporting.

Concierge Plus started in 1999, shortly after its founder, Peter, bought his first condo. While attending an AGM, and listening to owners chatting back and forth, the thought occurred: there must be a better way! In the months that followed, the first version of Concierge Plus debuted to the residents of his condo, and was adopted with incredible enthusiasm.

Easy-to-use software helps property managers, board members and security to streamline and digitize their operations resulting in greater productivity, cost savings and transparency.

Participating across Canada in parcel delivery to condominiums and apartments outfitted with Snaile lockers in Canadian multi-residential buildings, Canpar Express offers a reliable, cost effective alternative for regular day-to-day shipping needs. With over 40 years of specialized package shipping, they have created a system that provides its customers with solid dependable service, easy access to tracking information and first-class Customer Service. Because of their extensive next day delivery area, customers are able to receive express service at ground rates

Supporting Snaile lockers from an in-field IT perspective, Computation Ltd. offers a full range of services for businesses and network administrators. Whether you require design and installation of a computer or network, laptop repair, or upgrades and regular maintenance to existing systems be assured we can meet your needs in a friendly, timely and professional manner.

Our extensive and diverse expertise in the Windows, Apple, and Linux platforms enables us to offer you a breadth of services that few IT firms can match. From screen replacement to operating system reinstall to network configuration and storage device management, we provide full service.

Computation has been meeting the computing needs of businesses,and not-for-profits since 2001 in Calgary Edmonton Halifax Montreal Quebec Ottawa Regina Saskatoon Toronto Vancouver and Winnipeg.

Condo Manager (www.condomanager.com) a Canadian based property management software company, has been designed, tested and fine-tune for over 28 years by property managers for property managers. Condo Manager offers a powerful and comprehensive solution that combines advanced accounting functions with practical management communication tools.

Condo Manager’s accounting, communication, management and building register modules are currently servicing more than 37,000 condominium corporations representing over 1.5M units.

The Condo Manager and Snaile partnership will provide condominiums a new turnkey solution to help manage the influx of condominium resident deliveries which has been spurred by the double-digit growth of ecommerce. Ecommerce is forecasted by Forbes to be the largest retail channel by 2020, surpassing all bricks and mortar. This has resulted in large increase in the annual parcel volume growth forecast, where Pitney Bowes estimates volumes will grow at 17-28% per annum at least through to 2022.

For more information contact Condo Manager or Snaile.

Datadog is the essential monitoring platform for cloud applications. We bring together data from servers, containers, databases, and third-party services to make your stack entirely observable. These capabilities help DevOps teams avoid downtime, resolve performance issues, and ensure customers are getting the best user experience.

Participating in parcel delivery to condominiums and apartments outfitted with Snaile lockers in Canadian multi-residential buildings, DHL with over 380,000 people in over 220 countries and territories worldwide delivering more than 1.5 billion parcels globally is the global leader in the logistics industry. Specializing in international shipping, courier services and transportation.

Entrata’s property management software connects all of your data & processes, allowing you to create better experiences for prospects, residents, & employees.

Participating across Canada in parcel delivery to condominiums and apartments outfitted with Snaile lockers in Canadian multi-residential buildings. Most people know FedEx Canada as a reliable shipper, committed to getting your package – large or small – to its destination on time. But FedEx Canada is also a technological innovator, a supporter of community and global charities, a dedicated employer and much more. They connect 90% of the world’s GDP with door-to-door, customs-cleared service, all backed by their money-back guarantee.

Entering the Canadian market with customers like Hazelview, Westdale, Killam and MainStreet Grata is developing a suite of tenant engagement software platforms to enhance the living of multi-family residents. Grata combines the power of Smartphone & Smart Building technology to create a digital ecosystem for each building within a property owner’s portfolio. Grata’s platform-agnostic software solutions have created a “win-win-win” solution for residents, property owners, and marketing partners, bringing multi-family real estate into the 21st century. Grata’s Smartphone App integrates directly with existing Property Management software platforms and Smart Building technologies, including Snaile, to provide an all-in-one platform for residents, property managers, and property owners to “digitally” live. Through its proprietary software suite of applications, Grata has created a new and valuable “digital real estate marketspace” within traditional real estate for its marketing partners.

Canadian software escrow provider, also known as technology escrow, is for both the developer and the licensee to mitigate risk when negotiating a software or technology license. With a software escrow contract, the developer’s source code (or other technology/intellectual property) is managed in a secure escrow account held by a designated, neutral, and trusted third party. If the developer is unable to support the product in the future for reasons specified in the escrow agreement—such as bankruptcy, obsolescence, merger or acquisition—the licensee will be able to access the source code to keep their business up and running. The goal is to get the end user up and running whether the technology is on-premises or Software-as-a-Service.

Participating in parcel delivery to condominiums and apartments outfitted with Snaile lockers in Canadian multi-residential buildings, Intelcom having 20 offices across Canada is a major carrier for Amazon Canada. Intelcom Express is a Canadian courier company headquartered in Montreal, Quebec

MyCondoLink specializes in providing technology, IT services and security management software to high-end residential condominiums. Keeping on top of modern technologies, they were one of the first to develop a communication and security software – AQUARUIS. Aquarius was developed to enhance communication between staff, property management and residents of the building. It provides for the logging of vital information in a searchable database, efficiently co-ordinates all facility bookings, creates/posts building memos, and provides detailed emergency procedures. They pride themselves on being a forward thinking innovative company, developing robust relationships with every one of their customers, understanding their needs and putting them first!.

Mosino is a state-of-the-art platform combines digital concierge and smart home tech into one solution. Builders and property managers can both benefit from an integrated, secure and modern communication channel between residents, tenants, staff and IoT devices.

– Digital concierge and reception
– Smart lighting and climate control
– Personalized resident services
– Maintenance requests and tracking

Max Condo Club is an operating system for your condominium. It allows you to create meaningful interconnections between every aspect of your condo, tied together in one sleek dashboard. Max Condo Club is free and simple to use straight from the get-go. It offers efficient features and functions to help any building improve their residential communications. Its platform is specifically designed to grow – and is adaptable to any size condo-community – ensuring that your condo is well connected and well maintained. The Condo Club’s omnichannel interface offers everything you need for a positive residential experience. Its system works to improve efficiency and helps conversations between residents, property managers and concierge staff flow without a hitch. With access through web, mobile, and tablet residential communications has never been simpler or more efficient. Max Condo Club clients include ICC, MRCM, DEL, Larlyn, Crossbridge, Duka, FirstService and ONLINE.

Payquad Solutions is Canada’s most simple and easy to use property management platform and online rent payment system. Its tenant and operations portals come fully loaded with essential features like maintenance management, payments, a communication module and more to totally revolutionize the resident experience.

Packetlabs provides Snaile with ongoing penetration testing services using the latest tools and technologies, and leveraging them to attempt to bypass the security of Snaile’s corporate networks.

Its Penetration Testing methodology is aligned to industry standards and is compliant with various regulatory requirements including PCI DSS 11.3. The primary objective of this type of penetration testing is to uncover vulnerabilities residing in IT systems, applications or network components and attempting to exploit them to obtain access to sensitive information.

Packetlabs consultants think outside of the box to find weaknesses others overlook, and continuously learn new ways to evade controls in modern networks. We take the time to understand each of the in-scope components and their role in the overall system tested to custom tailor our approach to each environment we assess.

Property Vista is a leading Canadian property management software company which was named leader in residential property management software by the 2019 Frontrunners Quadrant Gartner Report.

Property Vista is a customer-centered property management software for companies looking to streamline and modernize their business operations while improving their bottom line.

Property Vista was developed using its 100+ years of cumulative property management experience and created a full network of tools that worked collectively – linking together, sharing statistics and multitasking – to get the job carried out, increase efficiency and stability.?

Participating across Canada in parcel delivery to condominiums and apartments outfitted with Snaile lockers in Canadian multi-residential buildings, Purolator is a leading integrated freight, package and logistics solutions provider, they have built one of Canada’s most extensive transportation and logistics networks and supporting infrastructure. The advantages of this size and scale benefits its customers, with more facilities in more regional centres than any other freight and parcel solutions provider in Canada. Nationally, provincially and regionally, their customers can count on best-in-class service and support from Purolator, wherever they are.

Supporting Snaile lockers from an in-field IT perspective, Primary Support Systems has been providing Internet, Computer hardware and software technical support and other IT services since 1991. Serving Toronto (North York, Downsview, Thornhill, Markham, Richmond Hill and the G.T.A – Greater Toronto Area). In every aspect we’ll work closely to understand your requirements and provide real-time solutions that meet them. It’s our goal to ensure your infrastructure is secure, maintained and efficient.

Based in Canada and for more than 30 years, SCI has been making its clients’ businesses even better by expertly planning & managing their supply chain & logistics requirements. SCI manages over $1 billion in inventory every day for Retail, Technology & Healthcare customers.

With 13 configuration centers and 35+ field stocking locations within the SCI’s national network, we reach 94% of Canada’s population same day in 4 hours or less, making SCI the preferable partner for technical services across the nation.

SCI’s technical services solutions effectively integrate the three key components: technicians; inventory / parts; sameday transportation.
SCI provides a team of more than 200 certified technicians who are expertly trained to efficiently and reliably perform technical services with the objective of minimizing downtime and loss of productivity for our clients. A Regional Manager ensures consistency of services throughout the country.

Toronto based Amazon Web Services scheduled automation software company. Automatically create backups and snapshots of your EC2 instances, RDS databases and Redshift clusters. Delete old snapshots automatically too. Skeddly is packed with many different action types. Support for EC2, RDS, Redshift, Route 53, ElastiCache, Directory Service and more.

SmartONE is the leader in smart community technology, partnering with Snaile to offer smarter parcel delivery systems in multi-family residential developments. The SmartONE platform integrates hardware, software, and strategic partnerships to offer full home automation, building management, and unique amenities that elevate the living experience.

Snaile integrates with Telus’s building automation technology to provide a seamless user experience for resident delivery management and delivery collection. Telus sets your property apart with the latest in technology and automation to build a best-in-class resident experience while improving your bottom line.

UpperBee is the most powerful property management software suite specialized in the management of both large and small buildings and counts among its clients the largest Canadian property management firms. UpperBee has been in existence since 2007 and is constantly innovating to offer integrated, collaborative, and accessible solutions in one platform to condominium syndicates, condominiums and owners’ associations, owners of rental & income properties, multi-residential rental buildings, multiplexes… Particularly renowned in North America, the software is recognized for the breadth of its functionalities, both financial and operational, its expertise, its ease of use, its transparency, and the quality of its information. UpperBee is a complete suite of software solutions, designed to serve all real estate professionals.

Participating across Canada in parcel delivery to condominiums and apartments outfitted with Snaile lockers in Canadian multi-residential buildings, UPS was founded in 1907 as a messenger company in the United States, UPS has grown into a multi-billion-dollar corporation by clearly focusing on the goal of enabling commerce around the globe. Today, UPS is a global company with one of the most recognized and admired brands in the world. We have become the world’s largest package delivery company and a leading global provider of specialized transportation and logistics services. Every day, we manage the flow of goods, funds, and information in more than 200 countries and territories worldwide.

Vanta is Snaile’s SOC2 and ISO 27001 security monitoring and compliance partner

Vanta was founded in 2017, in the wake of several high-profile data breaches that shook the collective faith in internet businesses. Online security was only becoming more important, but Vanta knew firsthand how hard it could be for fast-growing companies to invest the time and manpower it takes to build a solid security foundation.

Vanta started by automating security monitoring for compliance certifications like SOC 2, HIPAA, and ISO 27001. But that’s just the beginning. Vanta’s vision is to restore trust in internet businesses by enabling companies to improve and prove their security and compliance posture to their customers, prospects, and partners.

Walter is a leading smart building technology company that specializes in improving communications between property managers and residents. In addition to their suite of management tools, Walter offers curated on-demand services to improve the quality of life for residents.

Property management software leader for real estate clients worldwide. Yardi provides integrated property management software and investment management solutions for all real estate verticals allowing owners, managers, investors and other stakeholders access to information specific to their needs. With more than 20,000 businesses, corporations, and government agencies relying on its property management solutions to monitor and drive all aspects of their real estate business with superior efficiency and ease.

With customers like Boardwalk, CAPREIT, Avenue Living, Hollyburn and Shiplake yuhu is Inspiring Belonging. The term Belonging stemmed from yuhu’a desire to encompass community, happiness, trust, inclusiveness, and confidence into a single word. Too long has renting been a one way transaction – at yuhu they are going to change that and the way the real estate industry works. They are building an end to end property operations platform.