CityNews TV: The high-tech way to deal with condo package deliveries
By Audra Brown CityNews Toronto
With the COVID-19 pandemic, there’s been a huge increase in online shopping and package deliveries at Toronto condos. Audra Brown checks out a high tech solution.
Recent TV feature on CityNews Toronto – click here
"We have the Snaile lockers installed in my building. Love them!"
- Kelly Rosteski, Residential Service Manager at FirstService Residential, Edmonton
"The 1Valet and Snaile solution has changed how resident deliveries enter this building. ensures the seamless operation of the building for its residents. We have recorded zero incidents of theft and never see parcels or delivery cards lying around. This really is the way of the future"
- Cheryl Margeson, Director, Centralized Property Operations, Minto Group
"The lockers (Snaile) have been a welcomed addition by the tenants and delivery companies"
- Alex Suleiman, Chief Technology & Innovation Officer, Mission Group, British Columbia
"I appreciate your speedy response to my email about the deleted text with my PIN! Thank you!"
- R. Taber, Tamarack Building Resident, Ottawa
"Our lockers are getting a lot of use, even more so since the pandemic."
- Jeff MacPherson, DC Manager, WESCO
"Thank you so much for everything! You (Snaile) are absolutely awesome to deal with"
- Victoria Hayes, BentallGreenOak Residential Services
"I am still receiving the positive feedback from tenants and couriers. Couriers are thrilled with the addition. Especially during this peak delivery season "
- Jennifer Trowsse, Property Manager Claridge Homes
"We're very pleased with the new lockers, and getting some good feedback from the tenants. We also like the fact that we are using a Canadian company for this service."
- Ben Alexander, KingSett Capital (Toronto)
"I was challenged to come up with new and more efficient ways of doing things when it came to accepting inbound and processing outbound packages, after much research, it was a no brainer to go with Snaile. The software is super user friendly and easy to navigate, and the support staff is also very helpful, friendly, and easy to deal with"
- Frank Donia, Ontario Power Generation
"You (Snaile) have been very supportive even though we have so many questions, we really appreciate your help"
- Yeseul Kim, Bentall Kennedy (Canada) Limited Partnership
"After evaluating parcel locker providers in Canada, Snaile demonstrated to us they have the right solution for the Canadian building industry."
- Erin Fenn, Vice President of Sales and Marketing at 1VALET
"Collection of the package was flawless. Great system."
- Alan, Purity Gas, Tenant (Oakville)
"Thank you (Snaile) kindly for all your support; you've been exceptionally efficient and helpful"
- Daniel Zackodnik, Resident at a Bentall Kennedy managed building in Toronto
"I totally support the system and service. Especially so now, given the new rules with social distancing but also as the demand for home delivery continues to increase. I think Snaile is a valuable service, we all could benefit from it."
- S. Shaw, Vancouver resident, Concert Properties
"Our Residents Love it!"
- Osgoode Properties
"We have had positive feedback from residents that it is a secure way to deposit packages. All packages have been received on a timely basis with no missing packages"
- The Carlisle, 221 Lyon Street North, Ottawa, ON
"We love the Snaile system. We currently have it in our 93-unit building in Guelph, Ontario and our 78-unit building in Breslau, Ontario."
- Andrew Long, President/Founder AJDL Developments
"This is our 3rd year now with Snaile Parcel Lockers and it is my pleasure to highly recommend this great system. It is very convenient and secure for our Residents to accept their packages from all carriers even when they are not home. The Snaile parcel delivery system is an excellent business partner."
- Malu Velasco, Property Manager, Oxford Properties Group
"Great customer service. Very much enjoy our partnership with Snaile! Julie and Kirstin thank you for your help and assistance through our onboarding process!"
- Tania Brocklehurst
"I used the Snaile Parcel Locker System while I stayed at Monte Kwinter Court Apartments in Toronto. They came in very handy through out the pandemic when purchasing online items. Texts with codes for sent immediately. Very easy to use system!"
- Jennifer Alvarez
"90% of our buildings have Snaile lockers installed in them. I know the CEO very well. We first met when the firm was doing the installation at Monde. I love your product. It makes life so much easier for our staff in terms of parcel management. I look forward to working with the Snaile team."
- Gowri Shakthi RCM, OLCM, Director of Condominium Properties at Kipling Group Inc
"We love your product and have it installed in a number of our communities both in BC and Ontario."