Proudly Servicing Canadian Customers
Après l’achèvement d’un programme pilote réussi dans certains immeubles multi-résidentiels canadiens (octobre 2019), Snaile a reçu le feu vert de l’entreprise sanctionnant la livraison aux casiers Snaile par tous les principaux transporteurs canadiens, y compris Canpar, DHL, FedEx, Intelcom (transporteur Amazon Canada), Purolator et UPS. Cela signifie que les conducteurs savent à l’avance directement de leur siège social qu’ils doivent livrer à un casier Snaile avant même de se présenter à une installation Snaile.
Les logos des transporteurs et leurs flux de travail de livraison respectifs / uniques sont maintenant affichés et accessibles par les transporteurs canadiens à chaque site de casier Snaile à travers le Canada. Tous les autres transporteurs tels que le magasin de fleurs local ou le service de plats préparés qui n’ont pas leur logo affiché, peuvent également effectuer des dépôts via le bouton de flux de travail «Autre transporteur». Snaile affecte des spécialistes d’intégration à chaque nouvel emplacement à la date de mise en service pour accueillir les transporteurs et les guider dans un processus de dépôt typique, présenter l’agrément intelligent aux résidents et au personnel et former les gestionnaires immobiliers avec tous les outils et les fonctionnalités du Snaile Cloud des offres.
Il s’agit de la première et seule sanction officielle par les transporteurs canadiens de casiers à colis automatisés au Canada pour une utilisation dans des applications multi-résidentielles.
D’autres sociétés de consignation de colis introduisent un casier de bâtiment en téléphonant au superviseur local du transporteur (sous le radar) dans l’espoir que les chauffeurs recevront réellement le message, puis adopteront activement la nouvelle méthode de livraison des colis. Cette méthode ne peut jamais atteindre tous les transporteurs. Nos résultats prouvent que la session d’embarquement en direct de Snaile est essentielle au succès du programme de consignation de colis.
De nombreux transporteurs (au niveau de l’entreprise) ne savent pas que ces casiers non-Snaile existent, en tant que tels il n’y a pas d’adoption officielle, de procédure opérationnelle standard ou de tampon de livraison officiel (c’est-à-dire marqué comme livré à un casier). Cela rend la cohérence pratiquement impossible car les livreurs changent et donc la familiarité est perdue. De nombreuses autres entreprises de casiers à colis non-Snaile qui n’ont pas de rachat officiel par le transporteur au Canada sont connues pour afficher le code de connexion du transporteur sur les casiers non-Snaile (les gestionnaires immobiliers sont également connus pour adopter cette méthode dans le but de faciliter les dépôts des transporteurs), ce qui prouve également qu’il n’y a pas d’adoption systémique de leurs systèmes de casiers au Canada.
"We have the Snaile lockers installed in my building. Love them!"
"The 1Valet and Snaile solution has changed how resident deliveries enter this building. ensures the seamless operation of the building for its residents. We have recorded zero incidents of theft and never see parcels or delivery cards lying around. This really is the way of the future"
"The lockers (Snaile) have been a welcomed addition by the tenants and delivery companies"
"I appreciate your speedy response to my email about the deleted text with my PIN! Thank you!"
"Our lockers are getting a lot of use, even more so since the pandemic."
"Thank you so much for everything! You (Snaile) are absolutely awesome to deal with"
"I am still receiving the positive feedback from tenants and couriers. Couriers are thrilled with the addition. Especially during this peak delivery season "
"We're very pleased with the new lockers, and getting some good feedback from the tenants. We also like the fact that we are using a Canadian company for this service."
"I was challenged to come up with new and more efficient ways of doing things when it came to accepting inbound and processing outbound packages, after much research, it was a no brainer to go with Snaile. The software is super user friendly and easy to navigate, and the support staff is also very helpful, friendly, and easy to deal with"
"You (Snaile) have been very supportive even though we have so many questions, we really appreciate your help"
"After evaluating parcel locker providers in Canada, Snaile demonstrated to us they have the right solution for the Canadian building industry."
"Collection of the package was flawless. Great system."
"Thank you (Snaile) kindly for all your support; you've been exceptionally efficient and helpful"
"I totally support the system and service. Especially so now, given the new rules with social distancing but also as the demand for home delivery continues to increase. I think Snaile is a valuable service, we all could benefit from it."
"Our Residents Love it!"
"We have had positive feedback from residents that it is a secure way to deposit packages. All packages have been received on a timely basis with no missing packages"
"We love the Snaile system. We currently have it in our 93-unit building in Guelph, Ontario and our 78-unit building in Breslau, Ontario."
"This is our 3rd year now with Snaile Parcel Lockers and it is my pleasure to highly recommend this great system. It is very convenient and secure for our Residents to accept their packages from all carriers even when they are not home. The Snaile parcel delivery system is an excellent business partner."
"Great customer service. Very much enjoy our partnership with Snaile! Julie and Kirstin thank you for your help and assistance through our onboarding process!"
"I used the Snaile Parcel Locker System while I stayed at Monte Kwinter Court Apartments in Toronto. They came in very handy through out the pandemic when purchasing online items. Texts with codes for sent immediately. Very easy to use system!"
"90% of our buildings have Snaile lockers installed in them. I know the CEO very well. We first met when the firm was doing the installation at Monde. I love your product. It makes life so much easier for our staff in terms of parcel management. I look forward to working with the Snaile team."
"We love your product and have it installed in a number of our communities both in BC and Ontario."
"We have two lockers installed now and a third one on its way.
These are better than sliced bread."
