![\"Touchless](\"https:\/\/www.snailelockers.com\/wp-content\/uploads\/2021\/01\/dsBuffer-1.jpg\")
<\/figure>\r\n\r\n\r\n\r\nNo matter how old you are, or how frequently you shop online, there is still something exciting about the arrival of a parcel. Without diving into too deeply into the psychology of it all, there is just something universally rewarding about that feeling of anticipation being fulfilled by the arrival of a package with your name on it. There are even websites and YouTube channels devoted to the act of un-boxing. On the flip side, whether it\u2019s a long-awaited brown paper package, tied up with string, or simply your groceries for the week, no one enjoys the experience of missing a delivery. For those who live in multi-residential buildings, the experience can be an all-too-common one, particularly as many condo and apartment buildings have restricted carrier foot-traffic in the interest of public health, and prohibited the delivery of unsecured parcels to lobbies and hallways. There is, however, a solution that is popping up in multi-residential buildings across the country: the smart parcel locker.<\/p>\r\n\r\n\r\n\r\n
Parcel Overload <\/h3>\r\n\r\n\r\n\r\n
Thanks to an economy increasingly driven by the tech-loving millennials, coupled with the unprecedented circumstances brought on by the global pandemic requiring us to spend more time than ever in our homes, there has been an explosion in e-commerce in recent months. Even prior to COVID-19, parcel volume for multi-family buildings was increasing at a fast-pace, but, since the onset of the global pandemic, deliveries of every kind have exploded \u2013 with everything from groceries to time-sensitive work documents arriving around the clock. According to Pitney Bowes, \u201cCanada\u2019s parcel shipments reached 1.1 billion\u201d in 2020. Whether equipped with a concierge team or not, this influx of parcels has become untenable for multi-residential apartments and condos, sometimes housing hundreds, or even thousands of parcel recipients. <\/p>\r\n\r\n\r\n\r\n
Front desks are piled high, staff is overwhelmed, and valuable parcels are being left vulnerable to theft or damage. In response to this growing problem and the litany of liability concerns that come with it (from theft to costly fire code violations) many buildings have instituted policies preventing staff from accepting parcels and prohibiting carriers from dropping them in lobbies or delivering directly to unit doors. The result? More often than not, lobbies and vestibules are wall-papered in delivery notice cards. Needless to say, the Post-It\u00ae style pieces of paper fluttering in wind-strewn areas and coating glass doorways represent an unwelcome sight for tenants eager to receive their packages.<\/p>\r\n\r\n\r\n\r\n
Pesky Notices Being Replaced by Sleek Smart Lockers <\/h3>\r\n\r\n\r\n\r\n
Under traditional circumstances, it is estimated that up 20% of deliveries are not made during the first attempt, which translates into hundreds of thousands of disappointed customers across the country each day. To address the growing problem and mitigate resident frustration, property management companies are turning to smart parcel lockers like those by Canadian owned and operated Snaile (pronounced Snail-ee). With increasing frequency, the sleek, stainless-steel and entirely automated units are starting to line the lobbies and foyers of buildings from coast to coast, in place of the pesky notice cards.<\/p>\r\n\r\n\r\n\r\n
The convenience of online shopping is, of course, undermined entirely when one must invest a huge amount of time and energy tracking down a missed delivery. Being on the receiving end of the dreaded delivery card often means walking, driving or taking transit to a delivery warehouse or depot and being beholden to the carrier company\u2019s hours of operation. <\/p>\r\n\r\n\r\n\r\n
Before the arrival of a Snaile locker at his Vancouver apartment building, Charles S. had to spend close to two hours collecting a parcel he\u2019d missed. \u201cThis is a life-saver,\u201d he says when describing the building\u2019s new amenity. \u201cI don\u2019t have a car to drive to Richmond (where the depot is located), so I have to take the bus and it\u2019s 50 minutes there, and 50 minutes back.\u201d Add to this the extra inconvenience when the parcel is bulky or heavy and one can see why the adoption of the new technology is a welcome addition for residents.<\/p>\r\n\r\n\r\n\r\n When carriers arrive at a smart locker, they simply enter the recipient\u2019s unit number at the locker\u2019s ATM-style terminal, select the appropriate compartment size and deposit the parcel. The simple process allows carriers to deposit numerous parcels for multiple residents within minutes, without having to travel throughout the building \u2013 this ensures that both carriers and residents benefit from the safety of a contactless exchange. For residents, the instant the compartment door closes, they receive an automated alert, via text message or email, with a confidential, single-use PIN or scannable QR code. They can then go to the locker at their convenience \u2013 at any time of day or night \u2013 to collect their parcel. <\/p>\r\n\r\n\r\n\r\n The lockers are customizable and entirely modular, so they can accommodate buildings of all sizes. They are also \u201ccarrier agnostic,\u201d meaning they are not reserved for one carrier company or big-box retailer, but can instead be accessed by all carriers, including local goods and service providers. They even offer the option of refrigerated compartments for buildings whose residents make use of the increasingly popular meal-kit delivery services. <\/p>\r\n\r\n\r\n\r\n \u201cAs a busy professional, I don\u2019t have a lot of time to run around and grab packages with those annoying cards left on my door. Half the time they fly away and it becomes a challenge to just to locate the package. Then there are the long lines to deal with when picking it up. Now that I have access to the Snaile Parcel Locker system in my community, I have a lot more free time and less frustration!\u201d<\/em><\/p>\r\n\r\n\r\n\r\n \u2013 Daniel A., Snaile Locker User<\/em><\/p>\r\n\r\n\r\n\r\n As the demand for smart parcel lockers continues to increase, Snaile, Canada\u2019s Parcel Locker Company, is meeting this demand with gusto. The company currently has installations in 24 cities across Canada, with 42 new installations taking place in December of 2020 alone, and more than 80 in the queue for just the first quarter of 2021. As the company\u2019s CEO, Patrick Armstrong, explains, \u201cWe are committed to ensuring that the deliveries that Canadians in multi-family dwellings rely on every day are held safely and dispatched in a contactless, convenient way.\u201d It is this commitment that will likely continue to propel the company\u2019s rapid growth \u2013 good news for users of its smart parcel lockers, as they continue to make failed deliveries, and the notice cards that go with them, a thing of the past.<\/p>\r\n\r\n\r\n\r\n Smart parcel lockers are proving to be an increasingly crucial amenity for residents of multi-residential buildings as parcel deliveries continue to skyrocket January 10, 2021 urbanYVR No matter how old you are, or how frequently you shop online, there is still something exciting about the arrival of a parcel. Without diving into too deeply into … <\/p>\n![\"residents](\"https:\/\/www.urbanyvr.com\/wp-content\/uploads\/2021\/01\/Snaile1-960x640.jpg\")
How the Lockers Work <\/h3>\r\n\r\n\r\n\r\n
![\"Snaile](\"https:\/\/www.urbanyvr.com\/wp-content\/uploads\/2021\/01\/Snaile2-960x640.jpg\")
Increasing Demand<\/h3>\r\n\r\n\r\n\r\n
Sources<\/h4>\r\n\r\n\r\n\r\n